Hi there, there was a problem with the X170SM. The laptop was taken new in August, 2022, everything worked fine, but the day before yesterday the battery stopped charging.
The learn of the problem found that two power supplies do not work at the same time. In other words, if you connect only one (any), then the battery power is turned on. BIOS and EC flashed new ones (XMG). Did a full BIOS reset.
I tried different parameters in the unlocked BIOS, but there are no results. At this night, both power supplies were connected, but the battery did not charge.
Who has faced such a problem and how to solve it?
