Official Clevo X170KM-G Thread

[cedr1k]

10 hours ago, strijrator said:

Hi @cedr1k

 

Since you have a bios from XMG are you installing your drivers from them rather than HIDevolution?

 

Maybe there are issues with Windows or drivers that would require a reinstall?

 

Also I am guessing that when you initially ran timespy, you had 32gb in dual channel. Your new lower score is with the 16gb single stick right?

 

Is this behavior only on Apex Legends or other games too?

To be honest those results were also very bad even with 32GB of RAM, but maybe it might effect results a little bit. I checked whether reducing the CPU clock speed affects performance in other games in the same way. In Arc Raiders, FPS actually drop when the clock speed is reduced, so it seems the problem is strictly with the game engine used in Apex Legends. The AI told me that Apex Legends is very sensitive to jitter and frametimes. This causes noticeable FPS drops at higher CPU clock speeds.I might try downgrading my drivers and BIOS to an older version in the future, but this is a very strange problem that probably only occurs in laptops.

 

Attached is a screenshot from Arc Raiders at 1.9Ghz and 4.4Ghz. You can see the correct performance increase after increasing the CPU clocks, unlike Apex Legends.

[cedr1k]

5 hours ago, kela-slk said:

check in Bios settings Overclocking features enable or disable

Yes it was enabled

[JuliusCesare]

3 hours ago, Teo said:

@JuliusCesare I see , so couldn’t be that your memory are getting bad over time? Or the ram pins are dirty? Have you tried in your known good slot the others memories?

I hope is not the motherboard getting bad, have you seen any sign of corrosion or mold or white build spots (from water or moisture) near the ram slots? Or anywhere in the motherboard?

 

Have you tried to do a hard reset or load your BIOS configuration to default on your laptop and see if that helps?

@Teo I have not seen any signs of corrosion on the board. I have never had any fluid spills issues with the system. Each of the 4 RAM sticks work fine in slot 3, but the system never completes POST when any or more of the other slots has a stick of RAM in it. 

 

Yes, I have done a BIOS reset multiple times. I also load defaults every time after a BIOS flash. I have read somewhere up this thread that Fn+D or Alt+D at boot might reset NVRAM. I did not observe anything resembling a reset of NVRAM after trying the key combination at boot.

 

While I do the BIOS resets, it is possible that there is an operation I'm unaware of involving NVRAM. I do not know much about NVRAM except that if I disconnect all power (power cord, regular battery, and the internal CMOS battery) and let the system sit for at least 30 minutes to discharge capacitors, then NVRAM should be cleared. 

 

It is possible I could be misinformed about resetting NVRAM and I'm open to other ideas.

 

 

[strijrator]

5 hours ago, cedr1k said:

To be honest those results were also very bad even with 32GB of RAM, but maybe it might effect results a little bit. I checked whether reducing the CPU clock speed affects performance in other games in the same way. In Arc Raiders, FPS actually drop when the clock speed is reduced, so it seems the problem is strictly with the game engine used in Apex Legends. The AI told me that Apex Legends is very sensitive to jitter and frametimes. This causes noticeable FPS drops at higher CPU clock speeds.I might try downgrading my drivers and BIOS to an older version in the future, but this is a very strange problem that probably only occurs in laptops.

 

Attached is a screenshot from Arc Raiders at 1.9Ghz and 4.4Ghz. You can see the correct performance increase after increasing the CPU clocks, unlike Apex Legends.

Hey

 

Well it’s a good thing this issue is not happening in other games. Maybe it’s just a problem with Apex. Are you using the latest nvidia graphics driver?

 

 It may be worth downgrading bios or drivers so try it if the issue persists.

[kela-slk]

6 hours ago, cedr1k said:

Yes it was enabled

Try disable and test again. Performance mode in ccc or entertainment. Bios setup default.

[Teo]

16 hours ago, JuliusCesare said:

@Teo I have not seen any signs of corrosion on the board. I have never had any fluid spills issues with the system. Each of the 4 RAM sticks work fine in slot 3, but the system never completes POST when any or more of the other slots has a stick of RAM in it. 

 

Yes, I have done a BIOS reset multiple times. I also load defaults every time after a BIOS flash. I have read somewhere up this thread that Fn+D or Alt+D at boot might reset NVRAM. I did not observe anything resembling a reset of NVRAM after trying the key combination at boot.

 

While I do the BIOS resets, it is possible that there is an operation I'm unaware of involving NVRAM. I do not know much about NVRAM except that if I disconnect all power (power cord, regular battery, and the internal CMOS battery) and let the system sit for at least 30 minutes to discharge capacitors, then NVRAM should be cleared. 

 

It is possible I could be misinformed about resetting NVRAM and I'm open to other ideas.

 

 

Hi @JuliusCesare

I see you have tested all memories.

 

That behavior is really stranger, does not pass the POST🤔, I heard that whenever you make any hardware changes you should also hard reset the BIOS (Nvram). Try one memory at the time and the reset NVRAM or BIOS and see if works. I think there is also a sequence when installing memories, should be 1 & 3 (2x memories) and 2&4 (if all memories are installed) I guess that’s the order. 

 

Hard reset or NVRAM Reset - Yes that’s basically it, taking out all the battery, RTC battery and ac adapter for few seconds or minutes but it is better if you press the power button while all the battery and AC Power adapter is unplugged it will ensure that all that energy it was drain out, that will reset for sure the nvram. I don’t know any other way.

 

I hope it helps. 

[strijrator]

Hey @Teo

 

Are you using the control center to control your laptop rgb?

 

I do not have the control center installed so I cannot control my rgb through the rgb app that comes with the control center.

 

I have tried using openrgb, but it was only able to control a few lights on the back of the laptop. I’m not totally sure how to set up openrgb, but I don’t think it will work anyway.

 

Have you tried openrgb or other software to control the laptop rgb?

 

Thanks in advance for your reply

[Teo]

Hi @strijrator

 

Man I wish I knew another software to control the RGB on the laptop, ”control center” does not work well so I tried many other Clevo vendors software and yeah, the Overclock settings and Fans control are mess up, rgbopen does not work well for me so I kind of gave up, left my laptop without it. 
 

I am thinking to search again, see some other forums if anyone has manage to get a fix.

 

I don’t know if is because this is Origin laptop

mixed with XMG bios then the software cannot find the right device ID. Something does not match or their software is terrible? 
 

If I find anything I will post. 

[strijrator]

Hi @Teo

 

Thanks for the info

 

• the Overclock settings and Fans control are mess up

Were you able to control the laptop’s fans with this fan control software?: https://github.com/djsubtronic/ClevoFanControl

 

 

Also, I have found the app in the microsoft store that comes with the control center to control the laptop’s rgb, but I don’t know if it works without the control center: https://apps.microsoft.com/detail/9nhg85rqczn0?hl=en-US&gl=US

[cedr1k]

On 1/9/2026 at 8:38 PM, kela-slk said:

Try disable and test again. Performance mode in ccc or entertainment. Bios setup default.

I did it but nothing has changed. It is really weird because even if I change resulution of the game for the lower one from full HD fps stays the same. It looks like the system can't go further with fps no matter what. I thought maybe I could change CPU for example i9-11900k. Now I have i9-10900k but in cinebench R20 it gets normal results around 5899 points on 4,6Ghz. 

Maybe i should compare results with someone else with the same laptop in specific game. Maybe this problem can be seen only in games.

Maybe the power zone is not working properly, or maybe the system is simply old and cannot handle the same titles.

[Teo]

Hi @strijrator

Were you able to control the laptop’s fans with this fan control software?: https://github.com/djsubtronic/ClevoFanControl

 

Yes I have use it, it works relatively fine. Had to apply and test it a couple of time to see it was working at the set curves.

Also, I have found the app in the microsoft store that comes with the control center to control the laptop’s rgb, but I don’t know if it works without the control.

 

I didnt know AppStore had a Control Center for RGB. Then I should try and test it.

 

Thank you for the Information.