raptorddd Posted July 7, 2023 Share Posted July 7, 2023 Today i started my m4600 before ot booted to windows it gave blue screen.. then after restar It wont show or display amything on screen just dark screen. Cant even see the dell logo at boot But i can hear that it booted windows to lockscreen. not good. dell precision m4600 i7 2760QM 8GB ram MX500 crucial SSD 500GB. win 10 21H2 Link to comment Share on other sites More sharing options...
Rinconmike Posted July 7, 2023 Share Posted July 7, 2023 Can you try an external monitor? Did it update a video driver? Can to get to the bios screen and can you get to the dell diagnostic? 1 Dell 7760 | Xeon W-11955M | 64GB, 2x32GB, 3200MHz, ECC | RTX A5000 | 17.3" IPS UHD IR Cam | Boot Drive PCIe 4.0 Slot: Samsung 2TB PM91A | AHCI in Bios | Two Samsung 2TB 970 EVO Plus Dell 7710 | Core i7 6920HQ | 40GB DDR4-2133 | NVIDIA Quadro M5000M | IGZO UHD | Primary Drive: Samsung NVMe 980 Pro 1TB SSD | Windows 10 booting UEFI with AHCI Link to comment Share on other sites More sharing options...
Aaron44126 Posted July 7, 2023 Share Posted July 7, 2023 Try an external monitor first. Your display might be dead. …Odd that you got a BSOD to set that off though. AMD or NVIDIA GPU? If NVIDIA, and you had Optimus disabled, enable Optimus and see if it works. You can do that by removing the bottom panel and unplugging the coin cell battery to reset the BIOS settings. 1 Apple MacBook Pro 16-inch, 2023 (personal) • Dell Precision 7560 (work) • Full specs in spoiler block below Info posts (Windows) — Turbo boost toggle • The problem with Windows 11 • About Windows 10/11 LTSC Spoiler Apple MacBook Pro 16-inch, 2023 (personal) M2 Max 4 efficiency cores 8 performance cores 38-core Apple GPU 96GB LPDDR5-6400 8TB SSD macOS 15 "Sequoia" 16.2" 3456×2234 120 Hz mini-LED ProMotion display Wi-Fi 6E + Bluetooth 5.3 99.6Wh battery 1080p webcam Fingerprint reader Also — iPhone 12 Pro 512GB, Apple Watch Series 8 Dell Precision 7560 (work) Intel Xeon W-11955M ("Tiger Lake") 8×2.6 GHz base, 5.0 GHz turbo, hyperthreading ("Willow Cove") 64GB DDR4-3200 ECC NVIDIA RTX A2000 4GB Storage: 512GB system drive (Micron 2300) 4TB additional storage (Sabrent Rocket Q4) Windows 10 Enterprise LTSC 2021 15.6" 3940×2160 IPS display Intel Wi-Fi AX210 (Wi-Fi 6E + Bluetooth 5.3) 95Wh battery 720p IR webcam Fingerprint reader Previous Dell Precision 7770, 7530, 7510, M4800, M6700 Dell Latitude E6520 Dell Inspiron 1720, 5150 Dell Latitude CPi Link to comment Share on other sites More sharing options...
raptorddd Posted July 8, 2023 Author Share Posted July 8, 2023 22 hours ago, Rinconmike said: Can you try an external monitor? Did it update a video driver? Can to get to the bios screen and can you get to the dell diagnostic? tried hdmi on tv. not working. no bios no dell logo. 18 hours ago, Aaron44126 said: Try an external monitor first. Your display might be dead. …Odd that you got a BSOD to set that off though. AMD or NVIDIA GPU? If NVIDIA, and you had Optimus disabled, enable Optimus and see if it works. You can do that by removing the bottom panel and unplugging the coin cell battery to reset the BIOS settings. as i said tried HDMI on tv. not working. no bios no dell logo so no imgae.. i have nvidia. dell precision m4600 i7 2760QM 8GB ram MX500 crucial SSD 500GB. win 10 21H2 Link to comment Share on other sites More sharing options...
raptorddd Posted July 8, 2023 Author Share Posted July 8, 2023 thank you for your help guys. it was pretty late when i posted. and kind of worried. i was very sad. So it end up fixed.... i open the top part removed the keyboard.. and moved the display connector ( dont remember the name right now) and i got image.. am writing this on m4600. i had it open to blow some air to remove dust. i believe i damaged or had bad connection. when i inserted back keyboard on to laptop there are some hinges or tabs (i believe is the right word. dont even know what is called in spanish and do not wish to look it up online) on top that gets inserted in the plastic and bottom has tiny screws.. probably i placed the keyboard to steep and hit the monitor cable cause you got to put it at a angle and then pres bottom part down so should i get the cable.? dont know that fix it i removed the connector from motherboard the reconnect. and i also down the black part from the picture wich is the ribbon cable. now i faced another problem.. i could not install nvidia driver. very strange situation.. removing the cmos battery reset the settings so SSD needs to be AHCI and it was on raid. if i change i need to clean install. tried the same driver i have always use. it didnt install... but i click on update deriver and it downloaded a driver and got installed already tried a game and it runned. could the driver i use be corrupted.? since settings got reset omn bios i also disabled some settings wich i think i dont need. i do remember disable wwan and anything that says dock am not using a dock so... dell precision m4600 i7 2760QM 8GB ram MX500 crucial SSD 500GB. win 10 21H2 Link to comment Share on other sites More sharing options...
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