HISATO Posted 7 hours ago Posted 7 hours ago Hello experts, I am experiencing a severe Firmware Deadlock on my Clevo NH50_70RC (rebranded as Casper Excalibur G770). After an installation attempt of CachyOS (Arch-based), the system has become stuck in a boot hang state. The Issue: Logo Hang: When any drive (SSD/HDD) containing Linux partitions is connected, the system hangs indefinitely at the manufacturer logo. I cannot access BIOS (F2) or the Boot Menu (F7) in this state. The Cause: It appears the InsydeH2O firmware is panicking while parsing the UEFI boot entries or the GPT partition table of the Linux drives. Current State: I can only boot into a USB installer if I physically remove all internal drives. However, hot-swapping them back in once the OS is loaded does not trigger a rescan at the controller level, leaving the drives invisible and preventing any wipe/recovery attempts. Technical Assets & Verified Specs: I have obtained a Full 16MB SPI Dump and verified the following specs from the BIOS Main menu: Chassis / Project Name: Clevo NH50_70RC BIOS Version: 1.07.03 (Insyde Corp. 5.23.04) KBC/EC Version: 1.07.03 ME FW Version: 12.0.38.1430 Processor: Intel Core i7-9750H Secure Boot Status: Currently Disabled Dump Details: Includes Flash Descriptor, Intel ME region ($FPT at 0x2000), and the BIOS region with $VSS signatures. My Request: Unlock Advanced/Chipset Menus: I need access to the hidden “Advanced” and “Power” tabs to modify SATA/VMD modes and potentially bypass this boot hang. NVRAM Cleanup: I suspect the NVRAM ($VSS region) is cluttered with invalid boot entries causing the EFI parser to hang. I need the NVRAM region in this dump to be cleaned or reset to factory defaults. SPI Dump Link: SPI Dump (Google Drive) VirusTotal Scan: VirusTotal Scan I have the means to flash this back if I can get the system stable or via an external programmer if necessary. Any help from the BIOS modding community would be greatly appreciated. Although this is a modding request for unlocking and NVRAM cleaning, the ultimate goal is to resolve a storage-induced firmware hang that prevents any drive recovery on this machine. Best regards, HISATO
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