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Service Tag has not been programmed


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I have a 13.3" Latitude 5310. After about 2 yrs (no more warranty), everytime startup the laptop will prompt

"Service Tag has not been programmed".  By clicking continue i can boot into windows.




I go into bios and key in the Service Tag the same way as buying new Dell mainboard.  After pressing enter/apply, upon next booting the same message pop out again.  Is it because the service tag is not accepted, or something wrong with bios that cannot hold Service Tag data?

I can't update bios to latest version (in windows) due to no Service Tag so the update will refuse to proceed.

Please advise on how to overcome this, thanks.

Dell Precision 7780. 13950HX, 96GB, RTX 5000, 11.5TB total SSD, Win11 23h2

Dell Precison 7720, Precision M6800, XPS 9310, Latitude 5310, etc.

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