John Ratsey

Amazon https://www.amazon.com/SAMSUNG-Processor-Touchscreen-NP940XGK-KG1US-Moonstone/dp/B0CQ3RRS23/ also suggests that the 14" Samsung is 2880 x 1800. There's also a 14" version of the LG Gram https://www.amazon.com/s?k=14"+LG+Gram  with a screen resolution of 1920 x 1200.

On 8/19/2024 at 1:51 AM, Steerpike said:

The 2TB is implemented as 2x1TB, which is not ideal; I would end up pulling 1 TB and replacing it with a 2TB stick I guess.

I'm now up to 4TB (2 + 2) in my 2022 Gram 17. That's the benefit in having two SSD slots (although, if you have a dGPU then the 2nd SSD has fewer lanes in it's bus and is slower). This Gram 17 has 32GB RAM as I felt that 16GB was hindering performance at times and I stumbled on the 32GB version in Amazon Warehouse with pricing appropriate to the 16GB version so I grabbed it. At the moment I see no need to replace it with something newer.

Somewhere in that string of characters will be something to designate the country/region parts as well as the other hardware differences. eg the computers sold in UK will have a UK keyboard.

This Amazon UK listing covers four different specs, all starting 16Z90R-K https://www.amazon.co.uk/LG-ultra-lightweight-i7-1360P-Windows-Obsidian/dp/B0C1HCCVS7/

16GB RAM + 1TB SSD = AA78A1

16GB RAM + 2TB SSD = AD7AA1

32GB RAM + 1TB SSD = AD78A1

32GB RAM + 2TB SSD = AA7BA1

The same last 6 characters are also used for the equivalent specs in the 17" version https://www.amazon.co.uk/LG-ultra-lightweight-i7-1360P-Windows-Obsidian/dp/B0C1HCBFYN.

Induction hobs somehow sense that there's enough suitable metal sitting on a ring before it will apply power. However, I'm not planning to try cooking a computer to find out what happens.

Thank you for the guide. I'm not convinced that the metal cover over the SSD is for heat dispersion as a thermal pad would probably be better. As noted previously, I wonder if it's shielding against 4G/5G radiation as the version of the notebook without 4G/5G support doesn't have any cover over the SSD. Only Samsung knows the reason.

I hope that your Windows has settled down. I don't recall having any issues.

I use Macrium Reflect https://www.macrium.com/reflectfree.

I suspect that it will be much easier to find a compatible charger. The parameters that matter are voltage, amps or watts, plug size and plug polarity (almost always centre positive). The information, except for plug size, is usually on a label on the bottom of the computer. The only plug adaptors I have come across, some years ago, were for Dell which had changed from a big plus to a smaller one. Businesses had large stocks of the old PSUs and wanted them to fit the new computers they had just bought.

2 hours ago, eucalipt said:

I know is an old topic, BUT

 

Laptop: crappy Samsung book pro 360 5G

 

I saw online upgrading the ssd's with a 2280 nvme M.2 , so i Buyed one .... after I open the laptop....I cannot see where is the the ssd so i can change it........ 

in this post I see it needs to be 2230ssd, but even so ..... I cannot see where is it.

Can anyone advice please ?

 

I share your confusion. Your board will only take a 2230 SSD (same as my Galaxy Book 13.3 purchased in January 2022) but this notebookcheck review dated June 2021 of a Galaxy Book Pro 360 13 shows a 2280 SSD. Both notebooks are 13.3" and have the same generation Intel CPU (mine is the i5 1130G7 and the review notebook has the i5 1135G7).

The possible explanation is that the version in the notebookcheck review appears to not have the SIM card slot whereas your notebook and mine both have it. It's therefore possible that in order to make space for this on the mainboard Samsung had to rearrange the mainboard and use a smaller form factor SSD. Radiation from the 4G/5G antennae might also explain the metal cover over the 2230 SSD.

The conclusion is that don't buy a replacement part before looking inside to confirm that it will be suitable (I've probably learnt the same lesson at some stage in the past). If you can't return the 2280 SSD then find a slim USB-C enclosure for it to create some fast external storage.

I'm surprised that you call this notebook crappy. Mine is excellent.

9 hours ago, extremecarver said:

oh yeah - still not sure what' happening with the card reader. When I pop in or out a card the Device Manager reacts, but I cannot find the card reader (not even as broken device/driver missing) in the device manager. Just disappeared. Seems actually I'm not the only one with this problem. Happens quite often on LG Gram.

The card reader doesn't show up in device manager as a storage drive unless a card is inserted and recognised (the same applies to the USB ports). I suspect that the problem is a bad/dirty contact which prevents the card from being recognised. You could try cleaning the contacts with a suitably sized piece of thin cardboard soaked in isopropyl alcohol pushed in and out of the slot.

I admire your bravery in changing the keyboard. At least it was replaceable. I recall that some years the Samsung keyboards were bonded to the back of the palmrest and not built for replacement.

Both SSDs (WD) in my 17Z90Q show up as 4x in HWiNFO.

Samsung make a Galaxy Book 3 Pro with 16" screen. It might be worth investigating when you LG suffers too much from the hard working life you have given it. My Gram 17 has an easy life in comparison and rarely moves from my desk.

On 1/14/2024 at 4:14 AM, Steerpike said:

What is 'RTX version' in this context?  Is it an LG model, or some other model? Google suggests RTX is a 'type' of laptop, something to do with gaming, but I'm not a gamer so don't recognize the term. 

The RTX version is the Gram Pro which has an Nvidia RTX GPU and dual fans to provide better cooling. I would like the latter even though there's a small weight penalty but so far this version of the Gram 17 hasn't been on sale in the UK.

On 1/14/2024 at 5:08 AM, Steerpike said:

The SD Card Reader on my LG Gram 17 (2021 model - 17Z95P) just stopped working; no obvious cause (no updates applied, no physical issues, etc).   Tried two cards; both cards can be read in an external SD card reader.  Device Manager 'Disk Drives' shows only the two SSDs that I have installed; I'm guessing that - if the card reader were working - there'd be an entry for the card reader there. 

 

Any thoughts? 

I've just tested my Gram 17 and the microSD card reader shows up as a storage drive but only after I've inserted a card. Consequently, a dirty contact which stops a card from being recognised would prevent the reader from showing up as a storage drive. This is much more plausible than a hardware failure. Contacts are always one of the troublespots in electronics.

How to clean it? I would start by trying to blast the slot with some canned air. The next step would be to make a small piece of good quality cardboard with a thickness to suit the slot and cut to a suitable width cut but longer than a micro SD card. I would then wet the bottom side of this card with some Isopropyl alcohol and jiggle it in and out of the slot to try to wipe off any dirt.

IIRC the ports on the right side of the computer are on a daughter board connected to the mainboard by a ribbon cable so disconnecting / reconnecting that cable is another troubleshooting option.

I've just treated my Gram 17 to a storage upgrade. It already had 2 x 2TB SSDs but photos and videos gobble space. The slower of these SSDs (WD SN770) has now been replaced by a 4TB Crucial P3+. It's not the fastest 4TB SSD but fine for bulk storage and is very reasonably priced. 4TB was slightly less expensive than 2TB 15 month ago.

On 5/26/2023 at 6:44 AM, cucubits said:

Neither of us have been abusing the battery, the laptops mostly lived their lives plugged in. 

I would add that if the computer's power management offers a mode to limit the maximum charge level to less than 100% then use it to reduce battery wear. 80% is a good compromise.

On 8/19/2023 at 6:58 PM, Steerpike said:

I presume by '2023' model, we mean 13th gen processors.   I just saw the 13th gen LG Gram 17 at my local Costco discounted to $899, which is pretty amazing. It's 'only' 16 Gig RAM, 512 SSD, but still a great price.  Model 17ZB90R.

Yes, model codes ending with R indicate the current (2023) versions. The glossy screen is OK until you've seen the non-glare version. Personally, the improvement which would have me reaching for my credit card is a better cooling system but there's no sign of a UK version. I hope LG will sweep aside the sub-3lb weight target in future and give all the 17" models better cooling hardware.

Apologies for the slow response - I've been away from my desk. Cooling may be part of the reason for additional weight: The 14" Galaxy Book Pro 3 has two fans and I would expect the bigger version to be similarly equipped. Intel notebook hardware will only sustain the rated output for a few seconds unless supported by a good cooling system and this seems to get more noticeable with each generation which leaves the notebook manufacturers with the dilemma of either providing more fans or let them run fast and noisy. Samsung may have opted for less noise - one drawback of my Gram 17 is that it gets noisy under load as it only has one small fan (although there's room for another one).

The slightly bigger display sizes are the result of the welcome shift from 16:9 to 16:10 aspect ratio.

Chassis rigidity is much less of an issue than it was 10 or 20 years ago. Modern LCDs seem to be tolerant to significant flexing while mainboards are much more compact (and hence less vulnerable to chassis flexing) with ribbon cables connecting to subsidiary boards. Materials might also be a factor if it lowers the production cost.

22 hours ago, Steerpike said:

I still use a USB cable, then use two 'file manager' (windows explorer) sessions to copy and paste images from one to the other.

I've been using Total Commander as my file manager for over 20 years. Highly recommended. That said, as the photo folder on my phone fills up, it becomes slower and slower to list the files so that I can copy the recent photos. I would be interested in software that can avoid this problem provided it doesn't mess up the files or their metadata.

22 hours ago, Steerpike said:

Has this resulted in any observable improvements in usability? 

It's currently being tested as I'm on holiday and seems to be running fine. I was wanting more storage space. Higher speed is a bonus.

10 hours ago, RS4 said:

LG update centre has installed a new program: "Sync On Mobile".  Any opinions? This program first shipped with 2023 Gram and now they have pushed to older Grams via LG update centre.

That could be useful. At the moment I connect my phone and computer via a USB-C cable to copy any photos I've taken. More details are available here.

I've treated the little Galaxy Book Pro to another upgrade. I found a 2TB M.2 2230 SSD on sale in the UK at a lower price than the 1TB 2230 cost in January 2022. The WD SN740 gives a decent performance despite its diminutive size.

That's roughly twice as fast as the 1TB Kioxia SSD (which was faster than the original SSD).

It took Macrium Reflect over an hour to clone the old SSD onto the new one (temporarily housed in a USB enclosure), then less than half an hour to do the physical swap after which I used Minitool Partition Wizard to adjust the partitions to use the new space.

1 hour ago, skipper said:

Just finished chatting with LG support in US. He said that the 2nd SSD is for storage and the slower speed is by design. I was seeing in HWinfo64 half the speed in the PCIE bus. Maybe it is also because it has the dGPU and it occupies bandwidth. Anyway, not a big problem, but interesting to know that it is useless to buy a PCIE 4.0 drive for the second SSD. I guess I might use the 970 of my older Gram then.

 

Just a question: Did you do a clean install in the new @2Tb SSD or did you clone the original one? Any advice how to proceed with cloning if I need to keep original factory setup?

 

That's an interesting point about the 2nd SSD being slower by design. You are probably correct in assuming that it's due to the dGPU needing some bandwidth on the bus.

I'm sure that I cloned the SSD which came with the computer as that saves having to look for and separately install the LG-specific software.

14 hours ago, skipper said:

For storage it came with two 1Tb Samsung SSDs (SAMSUNG MZVL21TOHCLR-OOBOO), which seem to be the same model, but with the 😧 drive I get no more than 3400MB/s sequential reads at CrystalDiskMark, which is almost half of the 6500 sequential reads of the 😄 drive. In my old Gram I had a PCIE 3.0 drive in the 😧 slot, so I could not see a difference. But here I guess the 2^nd SSD only provides half the speed, a bit disappointing

 

I believe that both SSD slots are capable of running at full speed. HWiNFO reports NVMe (PCIe 4x 16.0 GT/s) for both.

I've just checked my 2022 Gram 17 which has two SSDs (fitted by me):

Slot 0 - WD SN850 2TB - 6873/4847 MB/s maximum

Slot 1 - WD SN770 2TB - 5054/4646 MB/s maximum

This suggests that either one of your Samsung SSDs isn't reaching its potential. That might be because LG has done a deal to get some ultra-cheap sub-standard SSDs to fit as secondary drives or the computer is configured to run the second SSD more slowly (perhaps to get an insignificant power saving). I'm not sure where that could be changed. It might require looking in the BIOS.

If you can be sure that the problem is the SSD and you want better performance then the good news is that high capacity SSDs have never been so cheap.

PS: Samsung SSD Magician might throw some light on the differences.

I'm interested in better cooling/quieter than I've had in the 2021 and 2023 Gram 17s and the twin fan solution on the model with the Nvidia graphics may be one solution. However, I can't justify an upgrade at the moment and it appears that there isn't a UK-specific model with the separate GPU.

I've just checked the LG UK website and it mentions "**Modified keyboard location to improve the airflow. Larger fan with more blades. Applied graphite sheet under the keyboard. The advanced cooling feature is in comparison to the preceding model" with this video. Comparing notebookcheck's internal photos of the 2022 and 2023 versions confirms that the latter has a larger diameter fan.

2022

2023

This difference isn't mentioned in the notebookcheck review but could well be a factor in the 2023 model being about 50% faster in the benchmark tests than the 2022 model. i7 vs i5 CPUs doesn't make much difference once there's thermal throttling.

On 4/7/2023 at 6:57 AM, Steerpike said:

 

A follow-up / word of caution about those magnetic connectors. I bought 6 of them, and love them, and use them every day multiple times (I have to run on battery for much of the day, so rather than use the built-in battery, I use external batteries (40,000 mAh / 148 Wh type) so I'm constantly attaching / detaching batteries to the laptop and then to the chargers.

I've had no problem with my connectors but they've had much less use than yours. I partly see them as a safety device to protect the port and computer should the cable get snagged while they also mean that there's much less wear on the port where USB-C looks more fragile than the older connectors (I use wireless charging for my phone for the same reason).

On 3/29/2023 at 8:30 PM, Steerpike said:

@John RatseyHow's the battery on your 2021 LG gram? I run mine 95% of the time plugged in, so the internal battery doesn't get much use / many cycles. I am using the 'battery saver' mode that doesn't charge it above 80%.

 

Unlike my old Samsung NP930, this machine doesn't seem to have a 'battery conditioning' setting - which simply ran the battery all the way down to zero, as I recall.  Do you think it would do any good to try a full discharge cycle, or two? Turn off sleep / hibernate settings, and just let it run down  ... ? 

 

Currently, the reported fully charged battery capacity in my 2021 is reported as 73190mWh after 35 charge cycles. This is slightly better than the reported 72190mWh when I checked last April. I would, however, note that (i) I bought the computer second hand in January 2022 and (ii) it's not had significant use since August 2022 when I commissioned the newer Gram 17 (which reports 1 charge cycle (!) and still 80,000mWh capacity. I don't know if the 2021 Gram 17 lost capacity during the months it was used by its first owner or if the battery never had the advertised capacity (I've had plenty of those over the years).

It may be worthwhile disabling the battery saver so your Gram 17 charges to 100%, then running it down (you'll have to boot into the BIOS screen when Windows automatically hibernates due to low battery) then fully charging to 100% again.

8 hours ago, Steerpike said:

I presume you decided to clone/replace the pre-installed device rather than add the 2TB to take advantage of the extra speed, at the expense of 'wasting' 1 TB of storage? I might just do the same!  What did you use to clone the drive? Did you clone all the partitions, and were you able to verify that all partitions were usable after the clone?  I've just started using Macrium Reflect as a replacement for Acronis. 

I already had 4TB on the 2021 Gram 17 and wouldn't want to have less storage capacity. I also didn't want to overwrite the 2TB boot drive in the older Gram 17 so it was a matter of finding the best deal on an fast new 2TB SSD (WD SN850). I then cloned the Samsung 1TB onto the 2TB WD SN850 temporarily placed in a USB NVMe enclosure and moved over the 2TB WD SN770 from the second slot in the older Gram 17. For historical reasons I've got my SSDs arranged in several partitions with those on the 2nd, slightly slower, SSD being data that is mainly read with little writing so that SSD has more opportunity to sleep.

I used to use Acronis which sometimes gave me problems but have been using Macrium Reflect for several years without problems. I should add, however, that I put the target SSD into an internal enclosure to avoid the risk of the cloning software thinking there will be two boot SSDs in the computer (which might arise if the target is in the 2nd SSD slot). Minitool Partition Wizard is my currently preferred tool for partition management.

The 2023 Gram 17 models are around so the 2022 model is being discounted. It's worth watching out in case some sellers apply some even bigger discounts to shift the last of the old stock. 32GB and the anti=glare coating are useful upgrades. I see that Costco in UK is offering the 32GB 2022 Gram 17 for £1080 - about 40% off last year's price and 10% lower than my Amazon Warehouse deal last year.