whyshchuck
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Hi, I’m having an issue with a Dell Pro Max Plus 18 and a Dell SD25TB5 dock, and I’m trying to figure out if others are experiencing the same. Setup: Laptop: Dell Pro Max Plus 18 Dock: Dell SD25TB5 (TB5) Connection: original Thunderbolt 5 cable (⚡ + 5) Monitors: 2× QHD (2560×1440), connected via DP and HDMI Problems: Display resolution issue Monitor connected via DisplayPort only runs at 1920×1080 (FHD) instead of QHD Same happens even with just one monitor connected Expected: 2560×1440 works fine on this hardware Thunderbolt not detected The dock does not appear in Thunderbolt Control Center at all Looks like the system falls back to USB-C (DP Alt Mode) instead of full Thunderbolt BSOD on wake Occasionally getting 0x0000019C (WIN32K_CRITICAL_FAILURE) when waking monitors from sleep Temporary fix (but not permanent) Performing a “flea power drain” on the dock (disconnect power, hold power button, reconnect) temporarily fixes everything After that, QHD works correctly But the issue returns after monitors go to sleep / system idles What I already checked: BIOS: Thunderbolt enabled, no restrictions USB4 PCIe tunneling enabled No “video only” limitation Latest drivers and BIOS via Dell Command Update Tested different ports and configurations Using original TB5 cable Conclusion so far: It looks like the dock is not consistently establishing a proper Thunderbolt connection and falls back to USB-C mode. The behavior suggests a firmware / compatibility issue (possibly USB4/TB stack instability). Has anyone else with this laptop + TB5 dock experienced: fallback to FHD over DP missing dock in Thunderbolt Control Center instability after sleep / wake Any confirmed fixes or firmware updates that resolve this? Thanks!
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I own 7560 for 3 nearly years and slowly strat to think about replacement. I always loved precisions with their capacity and potential to customize but i'm a bit worried. Since I've got my 7560 I experienced on site repairs for 6 times (six!): I have mostly whole computer replaced: - motherboards - once; - palmrest - twice; - wifi - twice; - camera - once - battery - once - fans+heatsink - twice And of course - i'm happy that all of that repairs were possible on site, without sending compter anywhere. But I'm not sure whether it's an experience with computer I want to have in future. What do you think? How do your dells perform?
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Did you ever had problems with windows Dell SupportAssist diagnostics with non-factory SSD installed? I have PNY 4TB drive and every time I make diagnostics it ends with BSOD. Then after first restart he doesn't see the system drive. after second restart everything seems fine. That was the case of quick test. After full test problem is more serious - drive disapears for longer time and randomly returns after multiple restarts. Tests in BIOS are ok - without issues. Problem occurs only in windows test. That's also not a problem of specific SSD - thought so and replaced it on warranty - situation remained the same. Thanks!
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It did. Limit is 110 W: Power Readings Power Management : Supported Power Draw : 88.63 W Power Limit : 90.00 W Default Power Limit : 90.00 W Enforced Power Limit : 90.00 W Min Power Limit : 1.00 W Max Power Limit : 110.00 W PS C:\Windows\system32> nvidia-smi -pl 110 Power limit for GPU 00000000:01:00.0 was set to 110.00 W from 90.00 W. All done.