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Alienware M18 undervolt protection won't disable


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 So, how many people have been successful in actually using XTU to undervolt the M18 so far? I know that 1.6.0 was supposed to fix this, which it obviously did for some.  I have seen screenshots of people using it successfully, but no matter what I seem to change I can not get XTU to remove that lock 😞 

Reset BIOS to defaults, OC on and or off in the BIOS.  Different settings inside AWCC don't seem to matter either.  Not really sure what else I am missing here.  I can try resetting defaults again, but that seems unlikely to change much at this point.   Curious if it's just me, or if others are experiencing this before I report it as a bug to AW. 

Alienware M18 | i9 13900hx | RTX4090 | 32GB DDR5 

Alienware Area51m | i9 9900k | RTX2080 | 64GB DDR4

Alienware M15R5 | R9 5900hx | RTX3070 | 32GB DDR4

Alienware 17R4 | i7 7820HK | GTX1080 | 32GB DDR3

Alienware Aurora R13 | i7 12700k | RTX3070Ti | 32GB DDR4

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image.thumb.png.fef5c9426e26a34c8aa71772a9b62509.png

 

Even after multiple BIOS resets, no clue. 

Alienware M18 | i9 13900hx | RTX4090 | 32GB DDR5 

Alienware Area51m | i9 9900k | RTX2080 | 64GB DDR4

Alienware M15R5 | R9 5900hx | RTX3070 | 32GB DDR4

Alienware 17R4 | i7 7820HK | GTX1080 | 32GB DDR3

Alienware Aurora R13 | i7 12700k | RTX3070Ti | 32GB DDR4

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This is one of the issues I ran into with AWCC. It already uses its own version of XTU that causes conflict with the bios and XTU. At least in my short experience. Like I have mentioned before in other posts, I have had AWCC hang my computer at post after repeatedly getting messages about AWCC resetting my bios to default.

 

From the research that's available and my own testing it seems that the bios locks undervolting in any setting but performance. This seems like a bug to me. There is a sorta work around out there but I don't know if it will allow you to use XTU since it requires you to disable the service and rename it in system32. You could probably get it to work if you uninstall AWCC and wipe xtu and then reinstall XTU.

 

I have a -150mv that I set in the bios that shows in hwmonitor but I'm not sure that its actually sticking at all times. I have AWCC installed but all of dell's other bloatware removed and XTU service disabled. 

 

All in all, I think that the bios is a little buggy, there are even options available in the bios that say on them that the customer shouldn't see them lol.

Even more than that I think that AWCC is a horrible buggy mess. Because of Dell's track record with AWCC I have no hope for it either but we will see.

 

  I do think that eventually they will fix the bios issue.  Disabling windows from modifying the bios has seemed to help also.

 

 

 

I remember a time when you bought a product it didn't feel like you were a beta tester. lol

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8 hours ago, MogRules said:

image.thumb.png.fef5c9426e26a34c8aa71772a9b62509.png

 

Even after multiple BIOS resets, no clue. 

Have you tried entering 100 in the core voltage offset in bios and see if that fixes it?

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Alienware m18             : Intel Core i9 13900HX                  | nVidia GeForce RTX 4090    | K1675 | 2x1TB SSDs 

Alienware Area-51M : Intel Core i9-9900K @ 5.3Ghz    | nVidia GeForce RTX 2080    | AX210 | Samsung 970 Evo+ 
Alienware X14 R1 :       Intel Core i7 12700H 12th-Gen   | nVidia GeForce RTX 3060    | AX411 | SK Hynix 2TB PCIe4 
Alienware M18x R2 :    Intel Core i7 3920XM @ 4.7Ghz | nVidia Quadro RTX 3000     | AX210 | Samsung 980 PRO   
Clevo X170SM-G:         Intel Core i7 10700K @ Stock     | nVidia GeForce RTX 2070S | AX210 | 256GB+2x512GB 

M14x (555m) | M14xR2 (650m) | M15x (980m) | M17xR3 (880m) | M18xR1 (880m SLI) | 18 R1 (RTX 3000)


CS Studios YouTube: https://www.youtube.com/c/CSStudiosYT 

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9 hours ago, ssj92 said:

Have you tried entering 100 in the core voltage offset in bios and see if that fixes it?

Yes, I am running at -140 through the BIOS now, and that shows in HWinfo, but not in XTU. 

Alienware M18 | i9 13900hx | RTX4090 | 32GB DDR5 

Alienware Area51m | i9 9900k | RTX2080 | 64GB DDR4

Alienware M15R5 | R9 5900hx | RTX3070 | 32GB DDR4

Alienware 17R4 | i7 7820HK | GTX1080 | 32GB DDR3

Alienware Aurora R13 | i7 12700k | RTX3070Ti | 32GB DDR4

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1 hour ago, MogRules said:

Yes, I am running at -140 through the BIOS now, and that shows in HWinfo, but not in XTU. 

If it shows in HWINfo then it should be working. Maybe your XTU got bugged. I would try removing XTU and reinstalling 

Alienware m18             : Intel Core i9 13900HX                  | nVidia GeForce RTX 4090    | K1675 | 2x1TB SSDs 

Alienware Area-51M : Intel Core i9-9900K @ 5.3Ghz    | nVidia GeForce RTX 2080    | AX210 | Samsung 970 Evo+ 
Alienware X14 R1 :       Intel Core i7 12700H 12th-Gen   | nVidia GeForce RTX 3060    | AX411 | SK Hynix 2TB PCIe4 
Alienware M18x R2 :    Intel Core i7 3920XM @ 4.7Ghz | nVidia Quadro RTX 3000     | AX210 | Samsung 980 PRO   
Clevo X170SM-G:         Intel Core i7 10700K @ Stock     | nVidia GeForce RTX 2070S | AX210 | 256GB+2x512GB 

M14x (555m) | M14xR2 (650m) | M15x (980m) | M17xR3 (880m) | M18xR1 (880m SLI) | 18 R1 (RTX 3000)


CS Studios YouTube: https://www.youtube.com/c/CSStudiosYT 

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5 hours ago, ssj92 said:

If it shows in HWINfo then it should be working. Maybe your XTU got bugged. I would try removing XTU and reinstalling 

Yep, a few times.  I even reinstalled Windows to no avail.  Did you do the BIOS changes to unlock undervolting prior to 1.6.0? If so maybe that's it and it just didn't get patched out again in the new BIOS. I am pretty much waiting on the next BIOS at this point before I continue trying to much with it.  I am busy trying to stop CC from updating to v6 again, I can't stand v6 changing my lights all the time.  

Alienware M18 | i9 13900hx | RTX4090 | 32GB DDR5 

Alienware Area51m | i9 9900k | RTX2080 | 64GB DDR4

Alienware M15R5 | R9 5900hx | RTX3070 | 32GB DDR4

Alienware 17R4 | i7 7820HK | GTX1080 | 32GB DDR3

Alienware Aurora R13 | i7 12700k | RTX3070Ti | 32GB DDR4

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19 minutes ago, MogRules said:

Yep, a few times.  I even reinstalled Windows to no avail.  Did you do the BIOS changes to unlock undervolting prior to 1.6.0? If so maybe that's it and it just didn't get patched out again in the new BIOS. I am pretty much waiting on the next BIOS at this point before I continue trying to much with it.  I am busy trying to stop CC from updating to v6 again, I can't stand v6 changing my lights all the time.  

I had UV since 1.2.0 but someone else has confirmed 1.6.0 works with XTU. Honestly don't bother with XTU if BIOS UV is working. XTU and AWCC don't play nice together. Once I am done tweaking I may remove AWCC completely unless they allow more options like XTU. 

Alienware m18             : Intel Core i9 13900HX                  | nVidia GeForce RTX 4090    | K1675 | 2x1TB SSDs 

Alienware Area-51M : Intel Core i9-9900K @ 5.3Ghz    | nVidia GeForce RTX 2080    | AX210 | Samsung 970 Evo+ 
Alienware X14 R1 :       Intel Core i7 12700H 12th-Gen   | nVidia GeForce RTX 3060    | AX411 | SK Hynix 2TB PCIe4 
Alienware M18x R2 :    Intel Core i7 3920XM @ 4.7Ghz | nVidia Quadro RTX 3000     | AX210 | Samsung 980 PRO   
Clevo X170SM-G:         Intel Core i7 10700K @ Stock     | nVidia GeForce RTX 2070S | AX210 | 256GB+2x512GB 

M14x (555m) | M14xR2 (650m) | M15x (980m) | M17xR3 (880m) | M18xR1 (880m SLI) | 18 R1 (RTX 3000)


CS Studios YouTube: https://www.youtube.com/c/CSStudiosYT 

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  • 5 weeks later...
On 4/17/2023 at 4:14 PM, Popcan said:

The issue I have ran into with removing awcc is that the reverts my keyboard lights to white.  I really, really dislike awcc.

Had a decent get together with Alienware to provide feedback on the M18 and CC and those things.  Definitely passed along the disappointment of the new CC, so hopefully we see some changes. 

 

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Alienware M18 | i9 13900hx | RTX4090 | 32GB DDR5 

Alienware Area51m | i9 9900k | RTX2080 | 64GB DDR4

Alienware M15R5 | R9 5900hx | RTX3070 | 32GB DDR4

Alienware 17R4 | i7 7820HK | GTX1080 | 32GB DDR3

Alienware Aurora R13 | i7 12700k | RTX3070Ti | 32GB DDR4

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8 hours ago, MogRules said:

Had a decent get together with Alienware to provide feedback on the M18 and CC and those things.  Definitely passed along the disappointment of the new CC, so hopefully we see some changes. 

 

That is an awesome opportunity! Thank you for passing that along. I feel like we are a bunch of beats testers but what else is new lol.

 

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