MSI GF65 Thin 10UE no video output through HDMI

[luisxd]

I have a MSI GF65 Thin 10UE which HDMI port doesn't work properly. I had it connected to a monitor that I usually use it while working, almost every day, and the other day out of nowhere the monitor lost the HDMI signal from the laptop. I tried that same monitor with another laptop and it works ok, but it doesn't work with the MSI laptop.

 

The weird thing is that the MSI laptop behaves different with different monitors: 

• Asus monitor: monitor detected by windows but black screen
• HP monitor: monitor detected by windows but black screen, only works if I change the monitor resolution to 800x600
• LG monitor: works ok
• LG TV: the screen flickers when the laptop is connected

 

I've been reading on forums and apparently this has happened to other people with MSI laptops as well.

 

Does anyone have a clue what it could be?

[fealei]

did you solve the problem? im facing the same problem right now and dont know what to do

[luisxd]

3 hours ago, fealei said:

did you solve the problem? im facing the same problem right now and dont know what to do

 

I did not, I used the laptop included MSI recovery to reset the laptop back to the factory windows image with the original drivers from MSI and the problem did not solve, so I guess it's a hardware issue.