emcze Posted July 12 Share Posted July 12 Hi, After installed 3DMark on Alienware m18x r2 with Windows 11 3Dmark crashed with blue screen. It was not only my problem: The same dxgmms1.sys failed. I checked it and problem is not on Quadra RTX but on Intel HD4000 graphic. I tried to turn off HD4000 in Device Meneger and 3DMark started, but not working. If I start with turned off HD4000 and after start turn on HD4000, 3Dmark works. Cyberpunk77 and few new games crash too, but if I turn off HD4000 games not start. What can I do ?? I prefer Win 11. I haven't problems with another GPU in PEG mode. Alienware M18X R2 - i7-3940XM@4.5Ghz - Quadro RTX 3000 Alienware M17X R4 - i7-3740QM - Quadro P4000 Alienware M17X R4 - i7-3610QM - Quadro P4000 Alienware 13 R3 - i7-7700HQ - GTX 1050Ti Link to comment Share on other sites More sharing options...
emcze Posted July 13 Author Share Posted July 13 I tried few drivers. Alienware, Dell, Microsoft, Intel and other. Still problem with HD4000 graphic Alienware M18X R2 - i7-3940XM@4.5Ghz - Quadro RTX 3000 Alienware M17X R4 - i7-3740QM - Quadro P4000 Alienware M17X R4 - i7-3610QM - Quadro P4000 Alienware 13 R3 - i7-7700HQ - GTX 1050Ti Link to comment Share on other sites More sharing options...
Jerryzago Posted July 13 Share Posted July 13 From advanced graphics, disable gpu scaling. It doesn't play well with our systems. Had a post about this issue a while back 1 Spoiler Alienware M18x R2 i7 3720qm -> i7 3940XM Dual 7970m -> 980m SLI -> HP Quadro RTX 3000 Alienware 17 R1 4710MQ 880M GTX -> PNY Quadro RTX 3000 HP 8570w i7 3820qm Quadro K2000M HP DV6000 T72000 -> T9500 Link to comment Share on other sites More sharing options...
emcze Posted July 13 Author Share Posted July 13 1 hour ago, Jerryzago said: From advanced graphics, disable gpu scaling. I will try, Thank you. Alienware M18X R2 - i7-3940XM@4.5Ghz - Quadro RTX 3000 Alienware M17X R4 - i7-3740QM - Quadro P4000 Alienware M17X R4 - i7-3610QM - Quadro P4000 Alienware 13 R3 - i7-7700HQ - GTX 1050Ti Link to comment Share on other sites More sharing options...
emcze Posted July 15 Author Share Posted July 15 On 7/13/2024 at 7:15 PM, Jerryzago said: advanced graphics, disable gpu scaling. I tried to find it but don't know where it can be but if you talk about hardware scheduling scaling in Windows/System/Display it is turn off. Nothing change. Alienware M18X R2 - i7-3940XM@4.5Ghz - Quadro RTX 3000 Alienware M17X R4 - i7-3740QM - Quadro P4000 Alienware M17X R4 - i7-3610QM - Quadro P4000 Alienware 13 R3 - i7-7700HQ - GTX 1050Ti Link to comment Share on other sites More sharing options...
Jerryzago Posted July 15 Share Posted July 15 2 hours ago, emcze said: I tried to find it but don't know where it can be but if you talk about hardware scheduling scaling in Windows/System/Display it is turn off. Nothing change. System Display settings Graphics settings Disable - Reduce letancy and improve performance Reboot and test again. Had the same issue after a windows 10 update and thought my GPU was bad. Switched to windows 11 and still the same problem. I also disabled iGPU and everything was going too slow. That setting saved me lots of troubleshooting 1 Spoiler Alienware M18x R2 i7 3720qm -> i7 3940XM Dual 7970m -> 980m SLI -> HP Quadro RTX 3000 Alienware 17 R1 4710MQ 880M GTX -> PNY Quadro RTX 3000 HP 8570w i7 3820qm Quadro K2000M HP DV6000 T72000 -> T9500 Link to comment Share on other sites More sharing options...
emcze Posted July 15 Author Share Posted July 15 1 hour ago, Jerryzago said: System Display settings Graphics settings Disable - Reduce letancy and improve performance Both of this I have disabled: Here on my computer in Polish 🙂 Without result. Alienware M18X R2 - i7-3940XM@4.5Ghz - Quadro RTX 3000 Alienware M17X R4 - i7-3740QM - Quadro P4000 Alienware M17X R4 - i7-3610QM - Quadro P4000 Alienware 13 R3 - i7-7700HQ - GTX 1050Ti Link to comment Share on other sites More sharing options...
Jerryzago Posted July 15 Share Posted July 15 2 hours ago, emcze said: Both of this I have disabled: Here on my computer in Polish 🙂 Without result. Then that is bad. Hope you trace the error. Maybe uninstall that overclocking program. I literally had the same error and it went away after disabling these two settings. Spoiler Alienware M18x R2 i7 3720qm -> i7 3940XM Dual 7970m -> 980m SLI -> HP Quadro RTX 3000 Alienware 17 R1 4710MQ 880M GTX -> PNY Quadro RTX 3000 HP 8570w i7 3820qm Quadro K2000M HP DV6000 T72000 -> T9500 Link to comment Share on other sites More sharing options...
emcze Posted July 15 Author Share Posted July 15 1 hour ago, Jerryzago said: Then that is bad. I played with driver. Now I use win64_15.33.53.5161 and now can start 3Dmark without BSOD. My Windows 11 forced driver from 2015, now I have driver from 2020. https://www.intel.com/content/www/us/en/download/18606/intel-graphics-driver-for-windows-15-33.html 2 Alienware M18X R2 - i7-3940XM@4.5Ghz - Quadro RTX 3000 Alienware M17X R4 - i7-3740QM - Quadro P4000 Alienware M17X R4 - i7-3610QM - Quadro P4000 Alienware 13 R3 - i7-7700HQ - GTX 1050Ti Link to comment Share on other sites More sharing options...
emcze Posted July 15 Author Share Posted July 15 Hmmm... I don't know what I done but Shadow of the Tomb Rider works again and with DLSS settings on Ultra give me 60 FPS. Cyberpunk with DLSS and Raytracing works perfect. I only changed driver for HD and RTX, maybe it was problem. 1 Alienware M18X R2 - i7-3940XM@4.5Ghz - Quadro RTX 3000 Alienware M17X R4 - i7-3740QM - Quadro P4000 Alienware M17X R4 - i7-3610QM - Quadro P4000 Alienware 13 R3 - i7-7700HQ - GTX 1050Ti Link to comment Share on other sites More sharing options...
emcze Posted July 15 Author Share Posted July 15 Last question. Why I don't have PhysX here: Alienware M18X R2 - i7-3940XM@4.5Ghz - Quadro RTX 3000 Alienware M17X R4 - i7-3740QM - Quadro P4000 Alienware M17X R4 - i7-3610QM - Quadro P4000 Alienware 13 R3 - i7-7700HQ - GTX 1050Ti Link to comment Share on other sites More sharing options...
emcze Posted July 16 Author Share Posted July 16 In Nvidia control panel I chose Quadro RTX 3000 for PhysX and I activated "show physx visual indicator" . in game I still have PhysX > CPU Why not GPU ?? Alienware M18X R2 - i7-3940XM@4.5Ghz - Quadro RTX 3000 Alienware M17X R4 - i7-3740QM - Quadro P4000 Alienware M17X R4 - i7-3610QM - Quadro P4000 Alienware 13 R3 - i7-7700HQ - GTX 1050Ti Link to comment Share on other sites More sharing options...
Maks0098 Posted July 16 Share Posted July 16 @emcze, I would reinstall the driver using NVCleanStall, where you can select and load PhysX during setup. Maybe this will solve this problem Alienware M18x R2: i7-3920XM @4.7 GHz / 24GB DDR3-2133 / Quadro P4000 Oc`d upgraded from: Tesla M6 Oc`d Alienware M18x R2: i7-3720QM / 16GB DDR3L-1600 / Firepro M6100 Clevo P751TM: i7-8086K / 16GB DDR4-2400 / GTX 1080 In past lives: Alienware 17 R1: i7-4710MQ / 16GB DDR3L-1600 / Quadro M3000M Link to comment Share on other sites More sharing options...
emcze Posted July 16 Author Share Posted July 16 1 hour ago, Maks0098 said: reinstall the driver using NVCleanStall I done it with PhysX selected, still the same. Will try one more time 🙂 I afraid that I can break something because now all game works. Old and newest. 1 Alienware M18X R2 - i7-3940XM@4.5Ghz - Quadro RTX 3000 Alienware M17X R4 - i7-3740QM - Quadro P4000 Alienware M17X R4 - i7-3610QM - Quadro P4000 Alienware 13 R3 - i7-7700HQ - GTX 1050Ti Link to comment Share on other sites More sharing options...
panda_zzz Posted July 16 Share Posted July 16 1 hour ago, emcze said: I afraid that I can break something because now all game works. Old and newest. Maybe it's a problem with the game itself. https://forums.cdprojektred.com/index.php?threads/physx-on-cpu-only.11053112/ Link to comment Share on other sites More sharing options...
emcze Posted July 16 Author Share Posted July 16 31 minutes ago, panda_zzz said: Maybe it's a problem with the game itself. Hi, No, the same problems was with : Shadow of the Tomb Raider - crashed at start Once Human - crashed at start 3DMark - crashed at start Hitman 3 - crashed at start Now all games works but PhysiX is from CPU. @Jerryzago Which version of Nvidia drivers are you using? Alienware M18X R2 - i7-3940XM@4.5Ghz - Quadro RTX 3000 Alienware M17X R4 - i7-3740QM - Quadro P4000 Alienware M17X R4 - i7-3610QM - Quadro P4000 Alienware 13 R3 - i7-7700HQ - GTX 1050Ti Link to comment Share on other sites More sharing options...
emcze Posted July 16 Author Share Posted July 16 6 hours ago, Maks0098 said: I would reinstall the driver using NVCleanStall, where you can select and load PhysX during setup I run DDU and PhysX is unselect to remove. It means that PhysX driver is not present in my system. Try to install EDIT: I use this option : PhysX files were prepared: ... still without PhysX Alienware M18X R2 - i7-3940XM@4.5Ghz - Quadro RTX 3000 Alienware M17X R4 - i7-3740QM - Quadro P4000 Alienware M17X R4 - i7-3610QM - Quadro P4000 Alienware 13 R3 - i7-7700HQ - GTX 1050Ti Link to comment Share on other sites More sharing options...
emcze Posted July 16 Author Share Posted July 16 PhysX issue SOLVED !!! I download NVIDIA PhysX System Software from here : https://www.nvidia.com/en-us/drivers/physx/physx-9-23-1019-driver/ and installed. Now I have : 1 1 Alienware M18X R2 - i7-3940XM@4.5Ghz - Quadro RTX 3000 Alienware M17X R4 - i7-3740QM - Quadro P4000 Alienware M17X R4 - i7-3610QM - Quadro P4000 Alienware 13 R3 - i7-7700HQ - GTX 1050Ti Link to comment Share on other sites More sharing options...
Jerryzago Posted July 17 Share Posted July 17 13 hours ago, emcze said: @Jerryzago Which version of Nvidia drivers are you using? I am using Nvidia 551.23 DCH and 10.18.10.4252 (from 2015) for Intel on my M18x R2. Physx is there, because like you, I installed it from Nvidias external Package. 1 Spoiler Alienware M18x R2 i7 3720qm -> i7 3940XM Dual 7970m -> 980m SLI -> HP Quadro RTX 3000 Alienware 17 R1 4710MQ 880M GTX -> PNY Quadro RTX 3000 HP 8570w i7 3820qm Quadro K2000M HP DV6000 T72000 -> T9500 Link to comment Share on other sites More sharing options...
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