Clevo X170SM-G dual channel problem

[SuperMG]

Hello. I bought a Clevo X170SM-G with 10900KF and RTX 3080 16GB with 32GB of RAM. It has the watercooling 2in1 heatsink.

 

Laptop wasn't posting so I reflashed it with a 1.07.04 stock clean ME bios.

 

Still no boot. So I had to remove the RAM from slot 2/4 and I only used one slot and it worked.

 

The laptop only posts with single channel configuration and it runs at 2133MHz.

 

The previous owner told me that the laptop was working perfectly fine and he didn't use it for a week and the laptop wouldn't post.

 

I cleaned the CPU pads. There were some stains but this didn't help.

 

Is the motherboard dead? Or is the CPU DDR controller dead?

 

All the memory slots are working in single channel.

 

[SuperMG]

I try this with 2 slots (1 and 2) in single:

 

1x8GB (2666MHz) works at 2133Mhz, boots to OS 

 

2x8GB (2666MHz) works at 2133MHz, boots to OS

 

16GB (3200MHz) + 8GB (2666MHz) works at 2133MHz, boots to OS

 

2x16GB (3200MHz) doesn't work, no boot.

 

1x16 (3200MHz), doesn't work, no boot.

 

Anything in dual channel, no boot.

 

All the RAM sticks get hot in the touch, so they are getting powered.

 

 

Is that a CPU problem? 

[Selim1905]

The processor's memory controller might be faulty, or there could be an issue with one of the RAM slots.

[SuperMG]

33 minutes ago, Selim1905 said:

The processor's memory controller might be faulty, or there could be an issue with one of the RAM slots.

Hello. I'll try with another CPU. Like the 10100F. I have a none bent socket. Found one CPU locally for 35 after taxes

[SuperMG]

8 hours ago, Selim1905 said:

The processor's memory controller might be faulty, or there could be an issue with one of the RAM slots.

So single channel works in slot 1 and 2.

 

When I try single channel for slot 3 or 4. It doesn't boot.

 

CPU socket pins, everything looks clean. Nothing is broken or missing.

 

Used an air blower and a brush to clean the socket, still the dual channel doesn't work.

 

Is that a motherboard issue or a CPU issue?

[Selim1905]

I have the 170cm model as well. It’s equipped with an i9-10900K CPU, 32GB of RAM, and an RTX 3080 GPU. I haven't encountered an issue like this. The latest XMG BIOS version is installed. Your RAM slots might be faulty; either slot 3 or 4—or both—could be the problem.

[SuperMG]

33 minutes ago, Selim1905 said:

I have the 170cm model as well. It’s equipped with an i9-10900K CPU, 32GB of RAM, and an RTX 3080 GPU. I haven't encountered an issue like this. The latest XMG BIOS version is installed. Your RAM slots might be faulty; either slot 3 or 4—or both—could be the problem.

So the motherboard is dead?

[Selim1905]

1 hour ago, SuperMG said:

Anakart arızalı mı yani?

Maybe you make test

[SuperMG]

47 minutes ago, Selim1905 said:

Maybe you make test

I'll buy an i7 10700K since it's an 8 cores CPU.

 

If dual channel doesn't work then the motherboard is dead. I hope it's not the case. The motherboard costs more than the I9.

 

Dead motherboard: It means that the ram traces are probably broken or a faulty PCH.

 

I didn't see any suspicious liquid damage on the board

 

CPU: It means the DRAM controller is dead.

[Selim1905]

8 hours ago, SuperMG said:

8 çekirdekli bir işlemci olduğu için i7 10700K alacağım.

 

Çift kanal çalışmıyorsa anakart arızalıdır. Umarım öyle değildir. Anakartın fiyatı i9 işlemciden daha yüksek.

 

Anakart arızalı: Bu, RAM yollarının muhtemelen kırıldığı veya PCH'nin arızalı olduğu anlamına gelir.

 

Panoda şüpheli bir sıvı hasarı görmedim.

 

CPU: Bu, DRAM denetleyicisinin arızalı olduğu anlamına gelir.

I think you should have it checked by a specialist who can repair motherboards; you might not need to replace the motherboard after all.

[SuperMG]

32 minutes ago, Selim1905 said:

I think you should have it checked by a specialist who can repair motherboards; you might not need to replace the motherboard after all.

No one helps where I live. They say they only repair certified brands, like what the heck.

 

I hope it's a CPU issue. An "ebay" repair job is like 300-400€ lol and we aren't sure if they can repair.

 

I'll try and see if one of my connections knows someone for repairs