NP50D5 Backlit Keyboard Problem

[otronics]

Hi.

I have a Clevo NP50D5 laptop.

Only the blue LEDs on the backlit keyboard are working.

All the red and green LEDs have "died".

The laptop is 18 months old and all drivers and software are up to date.

If I use Control Centre to change the LED colours to red or green, the keyboard simply doesn't light up.

Is this is known fault? A loose connection? Something I can fix if I open up the laptop?

Thanks.

[runix18]

10 hours ago, otronics said:

Hi.

I have a Clevo NP50D5 laptop.

Only the blue LEDs on the backlit keyboard are working.

All the red and green LEDs have "died".

The laptop is 18 months old and all drivers and software are up to date.

If I use Control Centre to change the LED colours to red or green, the keyboard simply doesn't light up.

Is this is known fault? A loose connection? Something I can fix if I open up the laptop?

Thanks.

You might have a fault in the small brown band that power the lights.

[jaybee83]

11 hours ago, otronics said:

Hi.

I have a Clevo NP50D5 laptop.

Only the blue LEDs on the backlit keyboard are working.

All the red and green LEDs have "died".

The laptop is 18 months old and all drivers and software are up to date.

If I use Control Centre to change the LED colours to red or green, the keyboard simply doesn't light up.

Is this is known fault? A loose connection? Something I can fix if I open up the laptop?

Thanks.

take out the keyboard, clean all the connections on both the cable and socket sides, then reseat. maybe that helps. otherwise, as @runix18 already suggested, u might have a faulty LED cable, thus time for a new kb.