yslalan
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I changed the cable and also the device. The issue is still there. I reported the issue to Dell Support, and they informed me that it has been escalated to the engineering team. It remains uncertain when and if the new BIOS will be released to solve this issue. I noticed that the option in the BIOS only affects the right Thunderbolt 4 port. In contrast, the left Thunderbolt 5 ports work perfectly at a 15W output, regardless of the mode set in the BIOS. @Easa @SvenC, if your PM18P is still with you, could you test it on your device? It would help in navigating the issue. The mode switch is visible under the power sub-menu after turning on the advanced setup. Edit: I'm not quite sure what causes this issue. When I long-press the power button for 30 seconds while the device is in power-off status, the issue can be temporarily resolved, but the fix is only temporary. System setup - 280W power adapter and 130W WD19TB (Dual power maybe the issue?)
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After switching the USB-C charging power from 7.5 W mode to 15 W mode in the BIOS, the right USB-C port can no longer maintain a stable charge for high-power devices, such as an iPhone. It continuously disconnects and reconnects, which appears to be caused by repeated attempts to negotiate the PD 3.0 15 W power protocol. Has anyone else experienced this issue?
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Just had a chance to set up my new laptop. Dell Pro Max 16 Plus is also equipped with a 175W GPU (Dynamic-boosted from 115W TGP), which is the same as 18 Plus Timespy GPU score = ~20500 The quick-access bottom door is a recommended option to add to the system @Easa The WHEA 17 error also populated my Windows event log, as I anticipated. All at the Nvidia device, VID-10DE
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Dell Pro Max 18 Plus Bottom Cover WITH Latch
yslalan replied to ProMax18's topic in Pro Max & Precision Mobile Workstation
You need to order with the option "quick access bottom door"; otherwise, you won't receive this. My PM16P comes with this quick-access door. -
Dell Pro Precision 7 16 (2026 systems?)
yslalan replied to Aaron44126's topic in Pro Max & Precision Mobile Workstation
I guess it means 5000series, and probably 7000 series is Precision 9? -
The interesting point is that the Hydroc G2 and the Mechrevo CangLong 16 series share the same chassis/hardware, both manufactured by the TongFang ODM. There have been some discussions about WHEA-17 errors related to the dGPU daughterboard on the CangLong 16 in Chinese laptop forums and video platforms. I didn’t look into it too deeply, but from what I skimmed, their idea is: This WHEA-17 issue is mainly caused by the PCIe bridge, which uses a design similar to Dell’s DGFF solution.
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The device's age is determined solely by its shipping date, which reflects the day it was manufactured, not the day you received it. It’s concerning that it may be related to a PCB circuit design problem and may not be resolved through a system exchange. I recommend requesting a refund and considering other models.
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The truth is, no matter how thermally efficient the paste is, the scheduler will still drive the CPU/GPU to their maximum PL and hit Tjmax because of the limited heat capacity of a thin heatsink. That’s completely normal on laptops, especially high-performance platforms with aggressive power allocation. These short bursts of high temperature don’t cause any real issues; they’re there to provide the instantaneous performance you need.
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Just placed an order for the Pro Max 16 Plus, with the U9-285HX, RTX Pro 4000, and a 4K OLED display. I opted for the lowest configuration for RAM and NVMe storage (16GB CSoDIMM and 512GB). The quick access door, the highest configuration for the palm rest, and the long-lifecycle battery option are selected. This year, the long-lifecycle option is interesting; Dell provides rapid charge for this option, which was absent on the 7680 Is there a recommendation for upgrading the CSoDIMM module?