I recently received my Pro Max 18 Plus, but I’ve been experiencing several persistent issues:
The system freezes for a few seconds whenever it switches between the Nvidia Optimus and Intel graphics cards.
When streaming video, it periodically freezes for half a second or longer and emits a buzzing sound through the speakers. During these moments, Intel GPU usage spikes noticeably in Task Manager, and the display occasionally goes black for a second or two.
Most concerning, the machine freezes and crashes several times a day. It usually begins with the same freezing and buzzing issue, after which the screen goes black. Audio from the video that was playing continues intermittently, but the system never recovers. I have to perform a hard reset each time.
I’ve already run multiple hardware diagnostics, but no issues were detected. Any suggestions what I could try?
My specs are:
Intel 285HX
RTX PRO 4000
64gb CSODIMM RAM