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Alienware M17X R4 alien fx problem


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Hello everyone! I'm new to the forum, I just replaced the motherboard of my alien (the old one made the famous 8 beeps of death). Basically with the new motherboard the alien FX doesn't work anymore, whatever operating system you install doesn't change anything. I have the latest bios available for my laptop and have tried reinstalling the command center several times. Does anyone know what I can do?

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8 beeps is usually a GPU or LCD problem, it's the 7 beeps that you definitely don't want to get. Any beep code error can be motherboard related though

 

I'm currently having a similar issue with an M17x R3 that I'm working on. I've tried all the fixes but nothing has worked so I'm assuming the AlienFX chip is toast on mine, hopefully yours is something simple though.

 

Make sure that you have Microsoft .net framework 3.5 and Visual C++ 2010 installed before trying to install AWCC. Is it AWCC 2.8.8.0 you're trying to install?

Alienware Aurora R15 - i9-13900KF - RTX 4090 - 32GB DDR5 

Alienware M18x R2 - i7-3920XM - GTX 970M - 16GB 1866Mhz DDR3L - Samsung 970 Evo with MXM to NVMe Adapter - Custom Delft Blue  

Alienware X51 - i7-3770 - NO GPU - 16GB 1600Mhz DDR3  Alienware M17x R3 - i7-2760QM - GTX 580M - 16GB 1600Mhz DDR3

Alienware Area 51 ALX - i7-975 Extreme - GTX 980 - 16GB 1600Mhz DDR3   Alienware Aurora R2 - i7-3770K - GTX 670FTW - 16GB 1600Mhz DDR3 

Alienware Aurora R4 ALX - i7-3930K - GTX 1060 - 16GB 1600Mhz DDR3        Alienware Aurora R4 ALX - i7-3930K - GTX 670FTW - 16GB 1600Mhz DDR3

 

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Hello! Thank you for your reply. So I do not remember exactly how many beeps ago the old motherboard but I showed it by several technicians who told me that it was to be replaced. As for yes, I have version 2.8.8.0 of awcc, net framework installed and visual c++ ditto, I do not know what else to try, I'm afraid I have your same problem

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small update (I do not know if it is useful), I tried to do the test of the command center and I noticed that it does not see neither the software version nor the card

 

screen.png.4437f31a909db9b2ff68a34fef3f1229.png

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1 hour ago, sliderfra said:

Hi mate. 

With New MB check you have a correct service tag set. If ST is bad, alienfx won't work

 

Oh...didn't know that one.

Thank you for sharing. :classic_smile:

Thunderchild // Lenovo Legion Y740 17" i7-9750H rtx2080maxQ win10 

Rainbird // Alienware 17 (Ranger) i7-4910mq gtx980m win10  RIP

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Would love to know if this Service Tag fix worked for you.

Alienware Aurora R15 - i9-13900KF - RTX 4090 - 32GB DDR5 

Alienware M18x R2 - i7-3920XM - GTX 970M - 16GB 1866Mhz DDR3L - Samsung 970 Evo with MXM to NVMe Adapter - Custom Delft Blue  

Alienware X51 - i7-3770 - NO GPU - 16GB 1600Mhz DDR3  Alienware M17x R3 - i7-2760QM - GTX 580M - 16GB 1600Mhz DDR3

Alienware Area 51 ALX - i7-975 Extreme - GTX 980 - 16GB 1600Mhz DDR3   Alienware Aurora R2 - i7-3770K - GTX 670FTW - 16GB 1600Mhz DDR3 

Alienware Aurora R4 ALX - i7-3930K - GTX 1060 - 16GB 1600Mhz DDR3        Alienware Aurora R4 ALX - i7-3930K - GTX 670FTW - 16GB 1600Mhz DDR3

 

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