P775TM1 Camera don't work

[Drimacus]

Hello, I decided to write here because I have no idea what is going on with this damn camera in my Obsidian P775TM1. After windows 10 update my camera is totally invisible. I don't see it at all in the device manager, the FN + F10 button does not work. All other function keys work only the one from the camera does not. I tried everything on the internet and couldn't fix my camera. I wrote to Clevo support if they have a driver or can they share it with me, of course they ignored me and did not write. Any suggestions what i can do to repair this damn camera?

[runix18]

  On 4/10/2023 at 9:05 PM, Drimacus said:

Hello, I decided to write here because I have no idea what is going on with this damn camera in my Obsidian P775TM1. After windows 10 update my camera is totally invisible. I don't see it at all in the device manager, the FN + F10 button does not work. All other function keys work only the one from the camera does not. I tried everything on the internet and couldn't fix my camera. I wrote to Clevo support if they have a driver or can they share it with me, of course they ignored me and did not write. Any suggestions what i can do to repair this damn camera?

Expand  

Check to see if it show in Device Manager in windows.

Check to see if you disable it in bios (you can actually do that on an unlocked bios, and from what I know Obsidian came with unlocked bios).

Check to see if something is wrong with the physical wiring .

[Drimacus]

  On 4/11/2023 at 5:22 AM, runix18 said:

Check to see if it show in Device Manager in windows.

Check to see if you disable it in bios (you can actually do that on an unlocked bios, and from what I know Obsidian came with unlocked bios).

Check to see if something is wrong with the physical wiring .

Expand  

 Camera is Enabled in BIOS, in Device Menager it don't show up, everything with wires are ok. The camera was working fine before, it stopped and disappeared after windows update.

[runix18]

  On 4/11/2023 at 7:39 PM, Drimacus said:

 Camera is Enabled in BIOS, in Device Menager it don't show up, everything with wires are ok. The camera was working fine before, it stopped and disappeared after windows update.

Expand  

In device manager check and see the hidden items, maybe it's there but just hidden.

[razor0601]

Maybe try to reinstall the Clevo Camera driver.

[Drimacus]

  On 4/12/2023 at 4:46 AM, runix18 said:

In device manager check and see the hidden items, maybe it's there but just hidden.

Expand  

 

I checked it already, there is no camera

 

  On 4/12/2023 at 6:57 AM, razor0601 said:

Maybe try to reinstall the Clevo Camera driver.

Expand  

 

There are no camera drivers for this laptop model anywhere, I wrote to clevo support, they also did not help me

[ryan]

Do a clean install and if your camera still doesn't work. It will need repair 

[Drimacus]

Problem solved. I Roll backed to a previous Windows build and uninstaled shity updates also blocked W10 for updating. The camera works as it worked before, the obvious problem was the windows update that killed the camera. Thank you all for your help and suggestions 🙂

[srs2236]

  On 4/13/2023 at 2:42 PM, Drimacus said:

Problem solved. I Roll backed to a previous Windows build and uninstaled shity updates also blocked W10 for updating. The camera works as it worked before, the obvious problem was the windows update that killed the camera. Thank you all for your help and suggestions 🙂

Expand  

That makes me wonder if I still have camera working... What Windows were you on?

[Drimacus]

@srs2236

 

I was on W10 Version 21H2 build 19044 and i did update in december 2022. Right after that the camera went completely dead. Now im on 21H1 build 19043. Everything work ok. In January this year I wrote to microsoft support and they replied that it is clevo's fault that my camera is not working and that I should contact them about drivers. Clevo, in turn, replied that the fault is on the side of Microsoft because in their new updates the universal driver for the most cameras was removed for unknown reasons. I don't know how it is on windows 11. Also worth to mention For models P775TM1 Clevo does not provide any driver for the camera. I struggled with this damn problem for 4 months.