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AW 18 with QUADRO RTX 3000 - TDP 40W problem


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Hi fellas, and happy new year BTW,

I tried to upgrade an alienware 18 (Haswell, BIOS A12 unlocked) with a PNY MXM 3.0B Quadro RTX 3000.

Installation wain painless as the card is standard MXM.

Driver installation and inf mod was also easy (I'm quite used to doing it now 😁)

But when I start any 3D app, as soon as the card hits 60°C barrier, it starts to thermal throttle hardly until temp is below 55° (or so...), and it goes up again, and then down again...

In details:

- core frequency stays the same ( between 1600Mhz & 1800Mhz)

- RAM throttles down to 200Mhz (instead of 1750Mhz) !!!

- TDP reports 50%

- Power reports ~40W

- Perf cap reason on GPUZ: Thrm (Thermal, but WHY???, card stays below 60°C)

 

What I tried already:

- I thought at first it was that crap of windows 11 --> I installed win 10 = same behaviour.

- I tried with 3 different drivers (the 3 latest for quadro RTX 3000 mobile) = same behaviour.

- I tried 330W & 240W psu = same behaviour

- I repasted the card twice and checked if all RAM chips were properly covered by thermal pads

 

What do I try next:

- alternate vbios?


Do you have any idea of what's wrong with that card? Or is it the alienware itself?

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I have no clue but just for reference m17x r4 RTX 3000 I just ran Time Spy. Here is a pic of TechPowerUp GPU-Z

 

My first guess would have been "Are you plugged in?"

2024-01-02_153427.png

Clevo P870DM3-G i9-9900k-32.0GB 2667mhz-RTX3080+GTX1080

Alienware M18x R2 i7-3920xm-32GB DDR3-RTX 3000 

Alienware M17x R4 i7-3940XM-16GB DDR3-RTX 3000

Alienware M17x R4 i7-3940XM 20GB DDR3-P4000 120hz 3D

Precision m6700 i7-3840QM-16GB DDR3-GTX 970M 
Precision m4700 i7-3740QM-16GB DDR3-T2000M

GOBOXX SLM  G2721-i7-10875H RTX 3000-32GB ddr4

 

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Holy crap!

I think I figured it out...

Tested the card on an MSI GT60 haswell without battery and exactely same sh*t happened.

Then I remembered something: MSI GT60 haswell uses some kind of Hybrid power with a battery connected (as the PSU was "only" 180w on that model)...

I tested with a battery connected and BINGO! VRAM of the card does not throttle at all.

 

So maybe there's a goddamn driver / programme on the alienware 18 that does the same kind of sh*t.

 

@ssj92, any hindsight as you have the same laptop?

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2 hours ago, sliderfra said:

Holy crap!

I think I figured it out...

Tested the card on an MSI GT60 haswell without battery and exactely same sh*t happened.

Then I remembered something: MSI GT60 haswell uses some kind of Hybrid power with a battery connected (as the PSU was "only" 180w on that model)...

I tested with a battery connected and BINGO! VRAM of the card does not throttle at all.

 

So maybe there's a goddamn driver / programme on the alienware 18 that does the same kind of sh*t.

 

@ssj92, any hindsight as you have the same laptop?

Do you usually run without the battery?

Clevo P870DM3-G i9-9900k-32.0GB 2667mhz-RTX3080+GTX1080

Alienware M18x R2 i7-3920xm-32GB DDR3-RTX 3000 

Alienware M17x R4 i7-3940XM-16GB DDR3-RTX 3000

Alienware M17x R4 i7-3940XM 20GB DDR3-P4000 120hz 3D

Precision m6700 i7-3840QM-16GB DDR3-GTX 970M 
Precision m4700 i7-3740QM-16GB DDR3-T2000M

GOBOXX SLM  G2721-i7-10875H RTX 3000-32GB ddr4

 

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Unfortunately no dice on the AW 18.

Still the same problem. All drivers are up to date.

I tried a full bios reset and nvram reset (uplugging coin & 30s power button push).

 

 

as you can see on GPUz board draw goes from 80W to 40W all along...

IDK why and I've already lost two full afternoon working on that thing.

I reinstalled the 1060 that was inside and it works perfectly fine.

The RTX was tested in a MSI GT60 Haswell and also works perfectly fine.

Sans titre.jpg

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15 minutes ago, sliderfra said:

Unfortunately no dice on the AW 18.

Still the same problem. All drivers are up to date.

I tried a full bios reset and nvram reset (uplugging coin & 30s power button push).

 

 

as you can see on GPUz board draw goes from 80W to 40W all along...

IDK why and I've already lost two full afternoon working on that thing.

I reinstalled the 1060 that was inside and it works perfectly fine.

The RTX was tested in a MSI GT60 Haswell and also works perfectly fine.

Sans titre.jpg

Put the GPUz on max values so we can see where its going, I can see where the memory clock keeps dropping out in fact all the power draws keep dropping.

My m18x r2 has RTX 4000 running fine and m17x r4 has the RTX 3000 running fine. What vBIOS in the RTX 3000

2024-01-03_111257.png

Clevo P870DM3-G i9-9900k-32.0GB 2667mhz-RTX3080+GTX1080

Alienware M18x R2 i7-3920xm-32GB DDR3-RTX 3000 

Alienware M17x R4 i7-3940XM-16GB DDR3-RTX 3000

Alienware M17x R4 i7-3940XM 20GB DDR3-P4000 120hz 3D

Precision m6700 i7-3840QM-16GB DDR3-GTX 970M 
Precision m4700 i7-3740QM-16GB DDR3-T2000M

GOBOXX SLM  G2721-i7-10875H RTX 3000-32GB ddr4

 

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IMG_20240102_175501.jpg

 

 

I tried that card on M17X R4, 17 R1, DELL M6800, DELL M6700, MSI GT60/70 Ivy & Haswell --> trouble free

I tried the HP version of Quadro RTX 3k on the AW18 and it was also trouble free. IDK why this specific card / AW18 give me headaches...

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I thought you had problem w/RTX 3000 but this is missing physx directML and other info not showing. if it works in other machine then the problem is the PC. starting with  something simply as some dust

Clevo P870DM3-G i9-9900k-32.0GB 2667mhz-RTX3080+GTX1080

Alienware M18x R2 i7-3920xm-32GB DDR3-RTX 3000 

Alienware M17x R4 i7-3940XM-16GB DDR3-RTX 3000

Alienware M17x R4 i7-3940XM 20GB DDR3-P4000 120hz 3D

Precision m6700 i7-3840QM-16GB DDR3-GTX 970M 
Precision m4700 i7-3740QM-16GB DDR3-T2000M

GOBOXX SLM  G2721-i7-10875H RTX 3000-32GB ddr4

 

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this card is actually an RTX 3k, only the string was renamed into Geforce RTX 2060 in the inf NVIDIA file.

It definitely works fine on other computers, but strangely the 1060 that was originally mounted on the AW18 works perfectly fine as well. Only this one goes nuts...😌

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On 1/3/2024 at 11:50 AM, sliderfra said:

Unfortunately no dice on the AW 18.

Still the same problem. All drivers are up to date.

I tried a full bios reset and nvram reset (uplugging coin & 30s power button push).

 

 

as you can see on GPUz board draw goes from 80W to 40W all along...

IDK why and I've already lost two full afternoon working on that thing.

I reinstalled the 1060 that was inside and it works perfectly fine.

The RTX was tested in a MSI GT60 Haswell and also works perfectly fine.

Sans titre.jpg

I have the same problem, before I solved it by setting it to GPU use only and then restarting it to the previous way..., but it seems that nvidia did something that no longer allows me to do it.

---Dell Precision M6700---, i7-4900MQ, Tesla M6, M6100/HD 8950M, 1920x1080p 6bits LVDS.

---Dell Precision M6800---, i7-4900MQ, Tesla M6, M6100/HD 8950M, 1920x1080p 6bits LVDS.

---Alienware M17x R2--, I7-940MX, HD 8970M Crossfire, M6100/HD 8950M, GTX 765M, 1920x1200P OC 75 Hzt.

---Alienware 17-- i7-4940MX, RTX 3000(LVDS),P3000, GTX 980M, 880M,860M, M6100/HD 8950M,  1080P, 120 Hz, 3D.

--Alienware 18-- i7-4930MX, 32GB RAM 1866 MHz, RTX 4000, RTX 3000, P3000, M6100/HD 8950M, 1920x1080P. LCDOC 75 Hzt. (In use).

---Alienware M18x R2- i7-3940XM, 32GB RAM 1866 MHz, GTX 980M SLI, 1920x1080p 6bits OC 75 Hzt.

 

Youtube Channel : https://www.youtube.com/channel/UCi0b4otJZHtUJePgIejiI4Q.

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I got my highest score setting to GPU use only on RTX 3000

Notice!!! This setting does not work for all demo's. I got a BSOD on Solar Bay so I reset to Graphic and Compute Needs.

Not setting to Graphic only again, but as TruenoG7 suggested may prove useful.

2024-01-11_144137.png

Clevo P870DM3-G i9-9900k-32.0GB 2667mhz-RTX3080+GTX1080

Alienware M18x R2 i7-3920xm-32GB DDR3-RTX 3000 

Alienware M17x R4 i7-3940XM-16GB DDR3-RTX 3000

Alienware M17x R4 i7-3940XM 20GB DDR3-P4000 120hz 3D

Precision m6700 i7-3840QM-16GB DDR3-GTX 970M 
Precision m4700 i7-3740QM-16GB DDR3-T2000M

GOBOXX SLM  G2721-i7-10875H RTX 3000-32GB ddr4

 

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  • 4 weeks later...
On 1/3/2024 at 11:04 AM, sliderfra said:

IMG_20240102_175501.jpg

 

 

I tried that card on M17X R4, 17 R1, DELL M6800, DELL M6700, MSI GT60/70 Ivy & Haswell --> trouble free

I tried the HP version of Quadro RTX 3k on the AW18 and it was also trouble free. IDK why this specific card / AW18 give me headaches...

I still have same issue. Two identical cards, one in M18xR2, one in AW18. M18xR2 runs fine. AW18 gives me thermal reason in GPU-Z and drops to ~40w TDP as well. I had  a similar issue with GTX 1080 in AW18 and am thinking it's some weird power thing with AW18. 

Alienware m18             : Intel Core i9 13900HX                  | nVidia GeForce RTX 4090    | K1675 | 2x1TB SSDs 

Alienware Area-51M : Intel Core i9-9900K @ 5.3Ghz    | nVidia GeForce RTX 2080    | AX210 | Samsung 970 Evo+ 
Alienware M18x R2 :    Intel Core i7 3920XM @ 4.7Ghz | nVidia Quadro RTX 3000     | AX210 | Samsung 980 PRO   
Clevo X170SM-G:         Intel Core i7 10700K @ Stock     | nVidia GeForce RTX 2070S | AX210 | 256GB+2x512GB 

More Laps: M14x (555m) | M14xR2 (650m) | M15x (980m) | M17xR3 (880m) | M18xR1 (880m SLI) | 18 R1 (RTX 3000)

DT: Aurora R4 (i9 10980XE/RTX 4070) | Area-51 R2 (22-Core Xeon/2x Titan V) | SR-2 [2x6-Core/3x980Ti] | Mac Studio


CS Studios YouTube: https://www.youtube.com/c/CSStudiosYT 

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On 2/4/2024 at 8:44 PM, ssj92 said:

Todavía tengo el mismo problema. Dos tarjetas idénticas, una en M18xR2, una en AW18. M18xR2 funciona bien. AW18 me da razón térmica en GPU-Z y cae a TDP de 40w también. Tuvisí un problema similar con GTX 1080 en AW18 y estoy pensando que es algo extraño de energía con AW18.

This problem arose after updating certain versions of drivers, I have not been able to solve it but it seems to be something related to some power option. I have tried everything.

---Dell Precision M6700---, i7-4900MQ, Tesla M6, M6100/HD 8950M, 1920x1080p 6bits LVDS.

---Dell Precision M6800---, i7-4900MQ, Tesla M6, M6100/HD 8950M, 1920x1080p 6bits LVDS.

---Alienware M17x R2--, I7-940MX, HD 8970M Crossfire, M6100/HD 8950M, GTX 765M, 1920x1200P OC 75 Hzt.

---Alienware 17-- i7-4940MX, RTX 3000(LVDS),P3000, GTX 980M, 880M,860M, M6100/HD 8950M,  1080P, 120 Hz, 3D.

--Alienware 18-- i7-4930MX, 32GB RAM 1866 MHz, RTX 4000, RTX 3000, P3000, M6100/HD 8950M, 1920x1080P. LCDOC 75 Hzt. (In use).

---Alienware M18x R2- i7-3940XM, 32GB RAM 1866 MHz, GTX 980M SLI, 1920x1080p 6bits OC 75 Hzt.

 

Youtube Channel : https://www.youtube.com/channel/UCi0b4otJZHtUJePgIejiI4Q.

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