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P775TM1-G keyboard backlight issue


srs2236

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Hello everyone!

 

Ever since I bought my Clevo 1 year ago I immediately noticed how the Blue lights for whatever reason is much much more dim than Red and Green.

 

Anyone seen something like this? Maybe somebody knows which way I should look for a fix... It's to the point where I would call it non existent. Even in night you can ever so slightly see it. And of course I am now limited in colors because a lot of them don't mix properly anymore in the absence of Blue.

 

Not sure where to start looking for the problem. Also it is not a keyboard issue as I already once had to go through keyboard replacement and as a matter of fact broke the 2nd one aswell... -_- Something with the D key might be wrong with the keyboard batches because while just playing Rocket League most of the time I somehow managed to break D key on both of them in the exact same way, it would slowly start no not register my presses until dying out completely.. Anyways, went off topic a bit.

 

Thanks,

Edgars

Blue.jpg

Green.jpg

RED.jpg

Clevo P775TM1-G:

Spoiler

GPU: NVIDIA GeForce RTX 3080 Laptop 16GB (150W, +110MHz Core, +350MHz Mem)

CPU: Intel(R) Core(TM) i9-9900KS (5GHz, 4GHz Cache, -130mV, 255A, 200W PL1/2)

RAM: DDR4 32 GB (3333MHz, 14-17-17-32, 2x16, Micron rev.E, 1.45v)

Storage 1: Kingston KC3000 2TB RAID0 (2x1TB, NVME, PCI-E 3.0)

Storage 2: Seagate LM015 2TB (2.5, HDD, SATA3)

Storage 3: Integral UltimaPro 512GB (SDXC, 100r/50w, PCI-E)

Display: AU Optronics B173ZAN0.10 (4K, 60Hz)

Wi-Fi/BT: Killer(R) Wireless-AC 1550 (9260NGW, PCI-E)

Operating system: Windows 11 Pro x64 (23H2)

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hey man, thats actually a known issue. may i know how old the machine is?

 

problem is that the blue LEDs get weaker and weaker with time as opposed to the red and green ones. unfortunately there is no fix aside from a brand new replacement keyboard 😅

Mine: Hyperion "Titan God of Heat, Heavenly Light, Power" (2022-24)
AMD Ryzen 9 7950X (TG High Perf. IHS) / Asus ROG Crosshair X670E Extreme / MSI Geforce RTX 4090 Suprim X / Teamgroup T-Force Delta RGB DDR5-8200 2x24 GB / Seagate Firecuda 530 4 TB / 5x Samsung 860 Evo 4 TB / Arctic Liquid Freezer II 420 (Push/Pull 6x Noctua NF-A14 IndustrialPPC-3000 intake) / Seasonic TX-1600 W Titanium / Phanteks Enthoo Pro 2 TG (3x Arctic P12 A-RGB intake / 4x Arctic P14 A-RGB exhaust / 1x Arctic P14 A-RGB RAM cooling) / Samsung Odyssey Neo G8 32" 4K 240 Hz / Ducky One 3 Daybreak Fullsize Cherry MX Brown / Corsair M65 Ultra RGB / PDP Afterglow Wave Black / Beyerdynamic DT 770 Pro X Limited Edition

 

My Lady's: Clevo NH55JNNQ "Alfred" (2022-24)
Sharp LQ156M1JW03 FHD matte 15.6" IGZO 8 bit @248 Hz / Intel Core i5 12600 / Nvidia Geforce RTX 3070 Ti / Mushkin Redline DDR4-3200 2x32 GB / Samsung 970 Pro 1 TB / Samsung 870 QVO 8 TB / Intel AX201 WIFI 6+BT 5.2 / Win 11 Pro Phoenix Lite OS / 230 W PSU powered by Prema Mod!

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3 minutes ago, jaybee83 said:

hey man, thats actually a known issue. may i know how old the machine is?

 

problem is that the blue LEDs get weaker and weaker with time as opposed to the red and green ones. unfortunately there is no fix aside from a brand new replacement keyboard 😅

Interesting... That means both keyboards I had was with the Blue LED weared out.

 

Technically possible because neither was brand new.

 

Good to know! If possible (big doubt) I will try to source a brand new one!

 

As always thanks for the reply🙂✌️

  • Bump 1

Clevo P775TM1-G:

Spoiler

GPU: NVIDIA GeForce RTX 3080 Laptop 16GB (150W, +110MHz Core, +350MHz Mem)

CPU: Intel(R) Core(TM) i9-9900KS (5GHz, 4GHz Cache, -130mV, 255A, 200W PL1/2)

RAM: DDR4 32 GB (3333MHz, 14-17-17-32, 2x16, Micron rev.E, 1.45v)

Storage 1: Kingston KC3000 2TB RAID0 (2x1TB, NVME, PCI-E 3.0)

Storage 2: Seagate LM015 2TB (2.5, HDD, SATA3)

Storage 3: Integral UltimaPro 512GB (SDXC, 100r/50w, PCI-E)

Display: AU Optronics B173ZAN0.10 (4K, 60Hz)

Wi-Fi/BT: Killer(R) Wireless-AC 1550 (9260NGW, PCI-E)

Operating system: Windows 11 Pro x64 (23H2)

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11 minutes ago, srs2236 said:

Interesting... That means both keyboards I had was with the Blue LED weared out.

 

Technically possible because neither was brand new.

 

Good to know! If possible (big doubt) I will try to source a brand new one!

 

As always thanks for the reply🙂✌️

you got it bud, happy to help. keep us in the loop on how it goes with the keyboard hunting 🙂 

 

btw, i had the exact same issue, blue LEDs started out quite bright and then got weaker every year....before the keyboard lighting completely gave out on me (LED cable broke 😞)

Mine: Hyperion "Titan God of Heat, Heavenly Light, Power" (2022-24)
AMD Ryzen 9 7950X (TG High Perf. IHS) / Asus ROG Crosshair X670E Extreme / MSI Geforce RTX 4090 Suprim X / Teamgroup T-Force Delta RGB DDR5-8200 2x24 GB / Seagate Firecuda 530 4 TB / 5x Samsung 860 Evo 4 TB / Arctic Liquid Freezer II 420 (Push/Pull 6x Noctua NF-A14 IndustrialPPC-3000 intake) / Seasonic TX-1600 W Titanium / Phanteks Enthoo Pro 2 TG (3x Arctic P12 A-RGB intake / 4x Arctic P14 A-RGB exhaust / 1x Arctic P14 A-RGB RAM cooling) / Samsung Odyssey Neo G8 32" 4K 240 Hz / Ducky One 3 Daybreak Fullsize Cherry MX Brown / Corsair M65 Ultra RGB / PDP Afterglow Wave Black / Beyerdynamic DT 770 Pro X Limited Edition

 

My Lady's: Clevo NH55JNNQ "Alfred" (2022-24)
Sharp LQ156M1JW03 FHD matte 15.6" IGZO 8 bit @248 Hz / Intel Core i5 12600 / Nvidia Geforce RTX 3070 Ti / Mushkin Redline DDR4-3200 2x32 GB / Samsung 970 Pro 1 TB / Samsung 870 QVO 8 TB / Intel AX201 WIFI 6+BT 5.2 / Win 11 Pro Phoenix Lite OS / 230 W PSU powered by Prema Mod!

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  • 3 months later...
On 7/11/2022 at 11:44 PM, jaybee83 said:

you got it bud, happy to help. keep us in the loop on how it goes with the keyboard hunting 🙂 

 

btw, i had the exact same issue, blue LEDs started out quite bright and then got weaker every year....before the keyboard lighting completely gave out on me (LED cable broke 😞)

You were right!

 

I had to wait a long time to finally hunt down a keyboard for a reasonable price. They are literally unavailable unless you buy from aliexpress for a hefty 100GBP price. I was able to hunt down a spares/repairs listing for P751 and even though it was not for parts I wrote a message offering 75 for the keyboard alone and he accepted.

 

Anyways, you were right about the LED wear overtime. I got lucky on this one and for the first time I finally see the full spectrum of colors from my keyboard! 😃

 

Now just have to stop playing Rocket League on my main keyboard because I am scared of them failing now. This is my 3rd keyboard for my P775 over 1year of usage... =D yikes

 

And oddly enough both of them failed in exact same fashion. D key stopped registering strokes slowly until completely dying out for one and the other just sometimes worked but most of the time didn't. I think it has something to do with a lot of key strokes during Rocket League =D

 

Also funny how I upgrade this machine and try to push it to the limits and end up spending most of my time playing Rocket League xD

 

 

  • Bump 1

Clevo P775TM1-G:

Spoiler

GPU: NVIDIA GeForce RTX 3080 Laptop 16GB (150W, +110MHz Core, +350MHz Mem)

CPU: Intel(R) Core(TM) i9-9900KS (5GHz, 4GHz Cache, -130mV, 255A, 200W PL1/2)

RAM: DDR4 32 GB (3333MHz, 14-17-17-32, 2x16, Micron rev.E, 1.45v)

Storage 1: Kingston KC3000 2TB RAID0 (2x1TB, NVME, PCI-E 3.0)

Storage 2: Seagate LM015 2TB (2.5, HDD, SATA3)

Storage 3: Integral UltimaPro 512GB (SDXC, 100r/50w, PCI-E)

Display: AU Optronics B173ZAN0.10 (4K, 60Hz)

Wi-Fi/BT: Killer(R) Wireless-AC 1550 (9260NGW, PCI-E)

Operating system: Windows 11 Pro x64 (23H2)

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10 hours ago, srs2236 said:

You were right!

 

I had to wait a long time to finally hunt down a keyboard for a reasonable price. They are literally unavailable unless you buy from aliexpress for a hefty 100GBP price. I was able to hunt down a spares/repairs listing for P751 and even though it was not for parts I wrote a message offering 75 for the keyboard alone and he accepted.

 

Anyways, you were right about the LED wear overtime. I got lucky on this one and for the first time I finally see the full spectrum of colors from my keyboard! 😃

 

Now just have to stop playing Rocket League on my main keyboard because I am scared of them failing now. This is my 3rd keyboard for my P775 over 1year of usage... =D yikes

 

And oddly enough both of them failed in exact same fashion. D key stopped registering strokes slowly until completely dying out for one and the other just sometimes worked but most of the time didn't. I think it has something to do with a lot of key strokes during Rocket League =D

 

Also funny how I upgrade this machine and try to push it to the limits and end up spending most of my time playing Rocket League xD

 

 

 

lulz i know the feeling man, the upgrading / tinkering is sometimes the main part of the fun. the actual utilization is then underwhelming. i mean im currently running my 4090 at a measly 100-150W TDP while replaying the Wolfenstein series, thats all it takes for the games to be maxxed out at 4K LOL

but nevertheless im having sooooo much fun, omg. loving Hyperion 😍

  • Bump 1

Mine: Hyperion "Titan God of Heat, Heavenly Light, Power" (2022-24)
AMD Ryzen 9 7950X (TG High Perf. IHS) / Asus ROG Crosshair X670E Extreme / MSI Geforce RTX 4090 Suprim X / Teamgroup T-Force Delta RGB DDR5-8200 2x24 GB / Seagate Firecuda 530 4 TB / 5x Samsung 860 Evo 4 TB / Arctic Liquid Freezer II 420 (Push/Pull 6x Noctua NF-A14 IndustrialPPC-3000 intake) / Seasonic TX-1600 W Titanium / Phanteks Enthoo Pro 2 TG (3x Arctic P12 A-RGB intake / 4x Arctic P14 A-RGB exhaust / 1x Arctic P14 A-RGB RAM cooling) / Samsung Odyssey Neo G8 32" 4K 240 Hz / Ducky One 3 Daybreak Fullsize Cherry MX Brown / Corsair M65 Ultra RGB / PDP Afterglow Wave Black / Beyerdynamic DT 770 Pro X Limited Edition

 

My Lady's: Clevo NH55JNNQ "Alfred" (2022-24)
Sharp LQ156M1JW03 FHD matte 15.6" IGZO 8 bit @248 Hz / Intel Core i5 12600 / Nvidia Geforce RTX 3070 Ti / Mushkin Redline DDR4-3200 2x32 GB / Samsung 970 Pro 1 TB / Samsung 870 QVO 8 TB / Intel AX201 WIFI 6+BT 5.2 / Win 11 Pro Phoenix Lite OS / 230 W PSU powered by Prema Mod!

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  • 8 months later...
On 10/26/2022 at 1:19 PM, srs2236 said:

You were right!

 

I had to wait a long time to finally hunt down a keyboard for a reasonable price. They are literally unavailable unless you buy from aliexpress for a hefty 100GBP price. I was able to hunt down a spares/repairs listing for P751 and even though it was not for parts I wrote a message offering 75 for the keyboard alone and he accepted.

 

Anyways, you were right about the LED wear overtime. I got lucky on this one and for the first time I finally see the full spectrum of colors from my keyboard! 😃

 

Now just have to stop playing Rocket League on my main keyboard because I am scared of them failing now. This is my 3rd keyboard for my P775 over 1year of usage... =D yikes

 

And oddly enough both of them failed in exact same fashion. D key stopped registering strokes slowly until completely dying out for one and the other just sometimes worked but most of the time didn't. I think it has something to do with a lot of key strokes during Rocket League =D

 

Also funny how I upgrade this machine and try to push it to the limits and end up spending most of my time playing Rocket League xD

 

 

Exactly same problem here - D key stopped responding in WarZone...

Is a new keyboard my only option?

XMG Neo 17 (E24)  | 14900HX | 32GB (2X16) Corsair Vengeance DDR5@6600 CL30 | RTX4090 (+285/900) | QHD @240Hz G-Sync | 2x2TB Samsung 990 PRO | Killer WiFi 1675i | Oasis MK2 WC | Win 11 Home - TimeSpy

 

Clevo X170KM-G | 11700KF | 64GB (4x16) Crucial Ballistix DDR4@3066 CL14 | RTX3080 (+220/1650) | QHD @165Hz G-Sync | 1TB WD SN850X | Intel AX200 WiFi | Win 11 Pro - TimeSpy

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clevo is a great machine but the keyboard. it is a CRAP. the cable underheat breaks easly. certain color goes out than certain keys…

for used machines whick were taken apart it is quite common…

i bough a brand new also had 2 dead keys..

Laptop: Clevo P775TM1-G i9 9900k/32G/2080RTX 8Gb G-SYNC/2TbSSD/IPS 144hz FHD/330W

Desktop: Intel 13700k/Asus strix B660/Inno3D 4070Ti 10G/4TbSSD/SFX 750W/NCASE M1/Custom loop/Alienware 2518HF 240Hz G-SYNC

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On 7/21/2023 at 2:30 PM, MiRaGe said:

 

 

Exactly same problem here - D key stopped responding in WarZone...

Is a new keyboard my only option?

For me unfortunately buying a new one was the only option. Well not exactly new, I bought used. I figured it didn't have much use because backlight works well for all colors even still. Been playing hard mashing buttons on Rocket League for 8 months now, still going strong! I guess it depends on how lucky you get with the keyboards..

Clevo P775TM1-G:

Spoiler

GPU: NVIDIA GeForce RTX 3080 Laptop 16GB (150W, +110MHz Core, +350MHz Mem)

CPU: Intel(R) Core(TM) i9-9900KS (5GHz, 4GHz Cache, -130mV, 255A, 200W PL1/2)

RAM: DDR4 32 GB (3333MHz, 14-17-17-32, 2x16, Micron rev.E, 1.45v)

Storage 1: Kingston KC3000 2TB RAID0 (2x1TB, NVME, PCI-E 3.0)

Storage 2: Seagate LM015 2TB (2.5, HDD, SATA3)

Storage 3: Integral UltimaPro 512GB (SDXC, 100r/50w, PCI-E)

Display: AU Optronics B173ZAN0.10 (4K, 60Hz)

Wi-Fi/BT: Killer(R) Wireless-AC 1550 (9260NGW, PCI-E)

Operating system: Windows 11 Pro x64 (23H2)

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Just change the goddamn things😉 they are not that very expensive.

They die because they are flimsy and of bad quality. Clevo keyboards on these series are crap.

Desktop - MSI X670E Tomahawk Wifi (cheap Ebay mobo that I fixed) | AMD 7800X3D | 32 GB Trident Z5 Neo RGB 6000Mhz | MSI RTX 4070TI Suprim X  | Alienware 27 AW2724DM 2K 165 Hz Gsync | Samsung 990 Pro Nvme - Boot | Other various storage | Windows 10 Pro x64

SOLD - Clevo P870DM-G | i9-9700K 4.5 Ghz on all cores (-50 mv undervolted) | 32GB Hyper X Black 2666MHz | Clevo RTX 2080 3.1b undervolted for better temp 1905Mhz @881 mv | AUO B173HAN03.1 144hz Gsync | Samsung 980 NVME | Dsanke TM BIOS - Chujoi13 adapted based on needs | Network Card: Intel AX210-AX | Windows 10 Pro x64

 

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3 hours ago, runix18 said:

Just change the goddamn things😉 they are not that very expensive.

They die because they are flimsy and of bad quality. Clevo keyboards on these series are crap.

Well, before for me it was 2 keyboards dead with the exact same issue in like 3-4 month timeframe. That is a really bad failure rate if you ask me. And I wouldn't say they are cheap either, they in that time for example were hard to find they wasn't even on aliexpress and nobody had them used. I had to message someones selling a Clevo for parts and I asked only about keyboard. And once they came out on AliExpress they were litterally 100euros. IDK whats cheap to others but 100euros is definately not cheap for me. I think my replacement from the guy in the end cost 60euros + I sent him my old broken one so he had something to put in its place.

Clevo P775TM1-G:

Spoiler

GPU: NVIDIA GeForce RTX 3080 Laptop 16GB (150W, +110MHz Core, +350MHz Mem)

CPU: Intel(R) Core(TM) i9-9900KS (5GHz, 4GHz Cache, -130mV, 255A, 200W PL1/2)

RAM: DDR4 32 GB (3333MHz, 14-17-17-32, 2x16, Micron rev.E, 1.45v)

Storage 1: Kingston KC3000 2TB RAID0 (2x1TB, NVME, PCI-E 3.0)

Storage 2: Seagate LM015 2TB (2.5, HDD, SATA3)

Storage 3: Integral UltimaPro 512GB (SDXC, 100r/50w, PCI-E)

Display: AU Optronics B173ZAN0.10 (4K, 60Hz)

Wi-Fi/BT: Killer(R) Wireless-AC 1550 (9260NGW, PCI-E)

Operating system: Windows 11 Pro x64 (23H2)

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4 hours ago, zex4 said:

As far I know from the old notebookreview forum it's because of the heat from chipset but I don't rly think that's the problem 🤔

I can confirm this is most likely not the case as I have copper shims and high quality thermal pads on the chipset + I have like 0.2mm copper all along the keyboard and thermal pads between the keyboard and the metal chassis that chipset is being cooled by and also the RAM is cooled against my keyboard using thermal pads so, heat is not the issue here in my opinion. And I know because mine can get hot by the touch under heavy load. but it is weird that the D button fails first. For my first two keyboard the only button that failed was the D button. Very interesting to see someone else have the same issue. I thought it was just coincidence.

Clevo P775TM1-G:

Spoiler

GPU: NVIDIA GeForce RTX 3080 Laptop 16GB (150W, +110MHz Core, +350MHz Mem)

CPU: Intel(R) Core(TM) i9-9900KS (5GHz, 4GHz Cache, -130mV, 255A, 200W PL1/2)

RAM: DDR4 32 GB (3333MHz, 14-17-17-32, 2x16, Micron rev.E, 1.45v)

Storage 1: Kingston KC3000 2TB RAID0 (2x1TB, NVME, PCI-E 3.0)

Storage 2: Seagate LM015 2TB (2.5, HDD, SATA3)

Storage 3: Integral UltimaPro 512GB (SDXC, 100r/50w, PCI-E)

Display: AU Optronics B173ZAN0.10 (4K, 60Hz)

Wi-Fi/BT: Killer(R) Wireless-AC 1550 (9260NGW, PCI-E)

Operating system: Windows 11 Pro x64 (23H2)

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54 minutes ago, srs2236 said:

Well, before for me it was 2 keyboards dead with the exact same issue in like 3-4 month timeframe. That is a really bad failure rate if you ask me. And I wouldn't say they are cheap either, they in that time for example were hard to find they wasn't even on aliexpress and nobody had them used. I had to message someones selling a Clevo for parts and I asked only about keyboard. And once they came out on AliExpress they were litterally 100euros. IDK whats cheap to others but 100euros is definately not cheap for me. I think my replacement from the guy in the end cost 60euros + I sent him my old broken one so he had something to put in its place.

2 keyboards in aprox 8 monts? Thats very bad. I also changed the keyboard to my P870 2 years ago, found a p750ZM (thats what was writen on the box), cost me 50 euros. It worked fine, still is but the up arrow is coming loose by itself, like I said they are of very bad quality.

Desktop - MSI X670E Tomahawk Wifi (cheap Ebay mobo that I fixed) | AMD 7800X3D | 32 GB Trident Z5 Neo RGB 6000Mhz | MSI RTX 4070TI Suprim X  | Alienware 27 AW2724DM 2K 165 Hz Gsync | Samsung 990 Pro Nvme - Boot | Other various storage | Windows 10 Pro x64

SOLD - Clevo P870DM-G | i9-9700K 4.5 Ghz on all cores (-50 mv undervolted) | 32GB Hyper X Black 2666MHz | Clevo RTX 2080 3.1b undervolted for better temp 1905Mhz @881 mv | AUO B173HAN03.1 144hz Gsync | Samsung 980 NVME | Dsanke TM BIOS - Chujoi13 adapted based on needs | Network Card: Intel AX210-AX | Windows 10 Pro x64

 

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