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harkaz

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Everything posted by harkaz

  1. harkaz
    Try with 'High Performance' power profile while on battery to see if system resumes ok. If the problem exists only on AC power, the PSU, the power socket, or even a cable could be implicated.
  2. harkaz
    Cleaning the board using isopropyl alcohol may help. Also, use compressed air to remove any dust particles from the CPU socket.
  3. harkaz
    Try installing the latest chipset drivers: https://www.intel.com/content/www/us/en/download/19347/chipset-inf-utility.html Another suggestion would be integrating the latest microcode for the new 10900k CPU to your BIOS. If all software/firmware options fail, consider a hardware issue (CPU or mobo).
  4. harkaz
    Good to know you got it sorted.
  5. harkaz
    The GPU firmware (its UEFI component) must be whitelisted in Secure Boot if the Microsoft UEFI CA 2011 has been removed/blacklisted from secure boot database. You may be able to revert to BIOS defaults without monitor: Try hitting the F2 repeatedly at startup (this will launch BIOS setup with a black screen). If you have specified a password to access BIOS, type it and press ENTER. Press F3 and press either right or left arrow once (should select 'yes' in a pop-up about loading optimized BIOS defaults). Press ENTER. Press F4 and press ENTER.
  6. harkaz
    Have you tried Windows Compatibility Mode? Is HyperV enabled? (this causes problem with Intel XTU)
  7. harkaz
    EC is fine, the system would not boot without it. Probably the BIOS is not clean in terms of Management engine and you need to flash the clean 8 MB BIOS from palkeo.com repo. You can also find the EC there. Link: https://repo.palkeo.com/clevo-mirror/P7xxDM23G/ (Username/password: repo/repo). Tip: Game with fans at 100% speed. I use this to extend the lifetime of my device (I use headphones while gaming). Press FN+1 to force this and the same key combo again to force normal fan speeds. Also, thermal pads may need replacement. Board may be defective if keyboard/touchpad are not working.
  8. harkaz
    @DLoa Try every seller you can find and hurry, the item will soon be unavailable everywhere. Order 2-3 of them and test them expect ~ 1/3 defective. Remember to remove the protective films from the ribbon cable and stick to the back of the keyboard. rtdparts: ordered 2, 1/2 with a defect (F6 key extremely sensitive). Seller informed it is out of stock.
  9. harkaz
    If your model is P751TM (not P751TM1): https://repo.palkeo.com/clevo-mirror/P7xxTMxG/P7xxTM(G)_B10729.zip If your model is P751TM1: https://repo.palkeo.com/clevo-mirror/P7xxTMxG/P7xxTM1(G)_B10729.zip EC seems ok. There are 2 EC chips, as a matter of fact. If EC did not function at all, keyboard lights would not come up at all. You can also test the Fn+1 key combination - as long as EC is functional it should make fans spin at 100% even without a CPU! From posts online, I suspect the PCH is malfunctioning (probably after thermal damage). This is a guess. Not the most likely explanation if this happened after power failure. NOTE: The SPI flash you refer to is used for automatic flashing of the EC. However, if EC is malfunctioning, low-level programming tools have to be used (i.e. https://ioprogrammer.com/).
  10. harkaz
    Always use protective cover for these keyboards. Also, the ribbon cable is very sensitive to bending.
  11. harkaz
    Most likely a motherboard issue. EC appears to be working fine. Use Clevo BIOS with your i7-8086K processor from https://repo.palkeo.com/ In any case the device should be professionally tested with proper equipment (i.e. microscope, multimeter, oscilloscope) to understand the root cause.
  12. harkaz
    I suppose so, I got it in 2020. The Thunderbolt firmware for P775TM1 must be signed with a special key for Clevo OEM by Intel. So firmwares for other OEMs or even Clevo laptops should not work.
  13. harkaz
    You're welcome. Also, don't forget to update the EC firmware to its latest version, so that everything is running as intended. (Make sure the proper EC for your model has been chosen)
  14. harkaz
    I have a TBT firmware for my own P775TM1. I have attached the files below. P750TM_TBT_FW_C1rev40_TI11204_ECN_0103.7z
  15. harkaz
    I am not talking about the drivers, but the TBT firmware. Thunderbolt has its own Intel closed source firmware on an SPI flash. A tool to update this can be seperately requested from your reseller. Also, the EC firmware is not current, 1.07.16
  16. harkaz
    Change Thunderbolt security level to DP++ and try again. Also, consider updating Thunderbolt firmware to the latest version (request the latest TBT firmware version for your device from your reseller).
  17. harkaz
    Yes, the OEM's EC firmware should be tested then. Probably the old chip can be desoldered re-programmed and resoldered.
  18. harkaz
    It might be easier to just replace the board. The ITE8587 chip (U44) must come from another P775TM1 and the firmware version should be appropriate for the BIOS version. Success is not guaranteed (resoldering may cause damage, there may be other defective components on the motherboard).
  19. harkaz
    Yes, the 8MB BIOS.ROM from the stock Clevo BIOS should be flashed to U16. Reflashing EC1 is the last step. JFLASH1 most likely requires tools that are part of ITE8587 firmware sources. Note: In the past, in order to disable ME from the unlocked BIOS without a problem similar to the one you described, I have run the Clevo's meset tool first.
  20. harkaz
    Try reflashing the original BIOS dump to the U16 as well, along with the second EC (U15). If nothing changes, then a reflash of the first EC should be attempted.
  21. harkaz
    No, that was the wrong firmware. You need another file. Search for "2nd_EC10702.zip" Padding. Simply put, means explicitly defining the empty space in the firmware. A firmware file that is intended for Windows/UEFI shell programming may not contain this empty space, so it must be manually added before flashing with a low-level programmer. Padding is done in hex editor. If you need help with that, I can prepare and upload a padded file for you.
  22. harkaz
    For BIOS 1.07.27 (or later), it is EC 1.07.16 Padding may be necessary for proper execution of the firmware machine code though (even if the programmer can properly read/write/erase). I had a similar experience with Thunderbolt firmware - padding was necessary for the firmware to be properly initialized. If you take a look at the primary EC fw with a hex editor, you will notice the padding.
  23. harkaz
    Try erasing the second EC flash (U15), and flash the secondary firmware again, after padding the file (ie. adding an appropriate number of 0xFF bytes to the end of the firmware), so the file reaches the exact size of 128 KB. If this has already be done, and the BIOS has been reflashed, then the primary EC firmware must be reflashed with specialized equipment on the primary chip. If that is not cheap, the motherboard should be replaced. EDIT: Padding with 0xFF could be preferable.
  24. harkaz
    That must be is the secondary EC. I see this is flashable via SPI, so you are in luck. Flash the secondary EC firmware. The primary EC may be flashable with the controller I referred to the previous link (via the keyboard connector).
  25. harkaz
    I see. Version 1.07.16 is appropriate for the primary EC. There is also a secondary EC (latest firmware for secondary EC is 1.07.02). I assume you programmed the primary EC. EC must be flashed first, then the BIOS (before rebooting the system), as the BIOS can be easily reflashed. If the EC firmware is damaged, then the motherboard should be replaced, short of trying this programmer (for the primary EC chip) - not guaranteed that it will work: https://alexlaptoprepair.com/en/svod-programmer-kbc-ene-spi-i2c-mec-ite-smsc/. There are also two JFLASH connectors (JFLASH1 and JFLASH2) that may allow programming of the 2 EC chips. Interface seems to be I2C (1 clk and 1 data lane), but I am not sure about the tools needed.
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