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Need information from lost Dell support page


K4sum1

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With my M4800, my internal display often turns off, and I can't turn it back on without rebooting. I have no idea why it does this. There appears to have been a Dell support article about the issue, but it doesn't seem to be available or archived anywhere? Does anyone have the page archived or know of an archive that has it?

 

https://www.dell.com/support/kbdoc/en-uk/000125718/precision-m4800-with-nvidia-graphics-loses-power-to-lcd-display

Precision M4800 - i7 4810MQ, 32GB RAM, Nvidia Quadro M2200

Thinkpad T430 - i7 3630QM, 16GB RAM, Intel HD 4000, 1080p display mod

Main PC - AMD Ryzen 9 5950X, 64GB RAM, RTX 2080 Ti

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Do you have graphics switching turned off in the BIOS?  Does it do the same thing if you turn it on?

 

When I did Quadro M5000M + Precision M6700, it would have reliability issues along these lines unless I just kept Optimus on all of the time.  (The same issue did not occur with Kepler GPUs.)

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3 hours ago, Aaron44126 said:

Do you have graphics switching turned off in the BIOS?  Does it do the same thing if you turn it on?

 

When I did Quadro M5000M + Precision M6700, it would have reliability issues along these lines unless I just kept Optimus on all of the time.  (The same issue did not occur with Kepler GPUs.)

I want to say it's fine with it disabled, however I'm currently running with the iGPU for working brightness on the internal display.

Precision M4800 - i7 4810MQ, 32GB RAM, Nvidia Quadro M2200

Thinkpad T430 - i7 3630QM, 16GB RAM, Intel HD 4000, 1080p display mod

Main PC - AMD Ryzen 9 5950X, 64GB RAM, RTX 2080 Ti

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lucky you. i started using it with optimus off for a couple of days and when i wanted clean install it would show a dark screen.  i reset bios settings same di not change a thing. it got fixed after i removed the DGPU. 

dell precision m4600

i7 2760QM

8GB ram

MX500 crucial SSD 500GB.

win 10 21H2

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I did some more testing, sometimes the display wouldn't turn on with boot. After disabling the iGPU, there's no issues.

Precision M4800 - i7 4810MQ, 32GB RAM, Nvidia Quadro M2200

Thinkpad T430 - i7 3630QM, 16GB RAM, Intel HD 4000, 1080p display mod

Main PC - AMD Ryzen 9 5950X, 64GB RAM, RTX 2080 Ti

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