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Display issues Alienware 18


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Good day all. I have a problem with my AW18 and it’s dual GTX 880m. If the HD 4600 is on there is no problem. If I turn on both 880m the screen is flickering weird. But on HDMI there is no issue. Maybe it’s the Display cable? 

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Schenker DTR 15(P751TM1) @Dsanke Bios, I7-8700, 32GB 2666MHz RAM, GTX 1060, 15,6“ 4K B156ZAN02.2 Display

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hi, could be the lvds cable. If it's not, try to remove SLAVE mxm card and test it. If problem remains, try the SLAVE mxm in MASTER slot. You should then be able to pinpoint the failure on one card.

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Looks like the secondary GPU is on it's way out. If it were the cable, the problem would be there regardless the iGPU or the 880m. Disable SLI for starters to see if the problem is still there.

Spoiler

Alienware M18x R2

i7 3720qm -> i7 3940XM

Dual 7970m -> 980m SLI -> HP Quadro RTX 3000

 

Alienware 17 R1

4710MQ

880M GTX -> PNY Quadro RTX 3000

 

HP 8570w

i7 3820qm

Quadro K2000M

 

HP DV6000

T72000 -> T9500

 

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So, I tried both 880m in the primary slot. Same issue, I tried also a spare Alienware 765m in the primary slot. Also same issue. 
Again, with only HD 4600 there is no issue on the internal or external screen.

what the hell is that?

Schenker DTR 15(P751TM1) @Dsanke Bios, I7-8700, 32GB 2666MHz RAM, GTX 1060, 15,6“ 4K B156ZAN02.2 Display

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did you try with only one mxm card and in SG mode (optimus with intel HD)?

Could be the converter chip sending signal from mxm to LVDS in PEG mode. If it works in SG mode, it's most probably this and AW will still be usable in SG mode with MXM card.

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Bad news. Also in SG Mode tested with both 880m in Slot 1 it gave me a blank black screen. 
With Intel HD only it starts normal. 

IMG_6398.jpeg

Schenker DTR 15(P751TM1) @Dsanke Bios, I7-8700, 32GB 2666MHz RAM, GTX 1060, 15,6“ 4K B156ZAN02.2 Display

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Unfortunately I have no spare cable. Have to order one. What could it be also?

Schenker DTR 15(P751TM1) @Dsanke Bios, I7-8700, 32GB 2666MHz RAM, GTX 1060, 15,6“ 4K B156ZAN02.2 Display

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