John Ratsey

Thanks for the confirmation. Did you check the basic dock connectivity and function by plugging something into the USB ports on the dock worked? I think Device Manager would also show some additional USB ports when the dock is connected. If there's nothing showing then try a different cable. This discussion might also be relevant to your problem. Lenovo lists a driver for the dock. Did you install it? The manual doesn't indicate whether the driver should be installed before or after the dock is plugged in but if you've downloaded the driver onto your Samsung you could go to the shop and try both options for the driver installation. I would go with the driver installed and try that first. If no success then uninstall the driver, plug the dock in and reinstall the driver.

Removing the back panel gets easier with more practice. My 2021 Gram 17 came with about 9% battery wear but was second-hand and I don't know how the battery was treated by the previous owner. I set the battery saver to limit the charge to 80%. Unless one needs all-day use on battery the full 80Whr is generous. If it's possible to operate with battery charge between 20% and 80% then the battery life expectancy will be much improved as most of the wear on the chemistry occurs at the limits of the charge range. High charge and discharge current also doesn't help but the low thermal limits on the CPU mean that high power drain won't occur.

I'm getting frustrated by Modern Standby on my LG Gram 17 (2022) with Windows 11. When I tell the computer to Sleep then the fan keeps running and running. In reality, it's not sleeping at all but just turns off the display and keeps everything running. One consequence of this is the risk of overheating when the screen is closed and heat dissipation is less effective. Battery drain is also much higher than the traditional sleep. I wonder if Modern Standby was created for desktop computers and has been inflicted on notebooks without proper thought. The traditional low power sleep uses low power state S3. However, when low power state S0 is enabled in the BIOS then other sleep states are automatically disabled. Using a registry entry to disable S0 seems to work when telling the computer to sleep - it quickly goes quiet - but reboots when told to wake up. I've also tried disabling S0 in the BIOS and Powercfg /a shows that this enables the other sleep states. However, the reboot on wake problem still happens. There is some potentially relevant discussion here but I think the problem is if wider interest to notebook users. I suspect that something else in Windows needs to be changed to ensure trouble-free waking when Modern Standby is disabled.Ideally, S0 would be disabled before Windows is installed and Windows would then configure itself accordingly. Has anyone else had this problem and managed to solve it?

Exactly which model is your Samsung notebook? I can only find this with the MX250 and the specs don't mention Thunderbolt. Thunderbolt uses the USB-C port but has its own controller in the notebook. You can check if your Samsung has this controller by running HWiNFO and seeing what is listed under devices attached to the PCI bus.

From Intel. However, the System log is now as cluttered as ever with netwtw10 errors. At the moment Modern Standby is winning the battle. I'm currently wondering whether to start something in the LG forum as my experience doesn't belong here but it's a more general Windows issue.

An update is long overdue but it's only a couple of weeks since I transferred software and commissioned the 2022 Gram 17 as my primary computer. What have I noticed? Perhaps the first point is what I haven't noticed: Glare from the screen was starting to be a problem on the old Gram 17 as the sun got lower in the sky and shone in the window. This problem has disappeared at the cost of barely perceptable reduction in display sharpness. Also, as I had hoped, I haven't had any slow-downs due to 100% RAM utilisation. The 2022 Gram 17's fan is more active than I would like even though Turbo mode is disabled although overall it's no worse than my 2021 Gram 17. Both have an i7 CPU although it's not an appropriate CPU for LG's thermal solution. I had repasted the CPU with some Noctua NT-H2 when I was inside changing an SSD but this made no improvement so I bought some of the Honeywell TPM7950 sheet paste which had been favourably mentioned elsewhere in this forum. It's slightly fiddly to apply as it's a 0.25mm thick layer with a peel-off backing and I'm sure it helped reduce the fan activity. I also think the fan has gone a bit quieter in recent days. Perhaps Windows has finished indexing everything on 2 x 2TB SSDs. I'm also wondering if there's potential to adjust the trip points or fan speeds in the BIOS. If I could find someone to buy a better heatsink with two fans then I would. There's a lot of empty space inside the computer. Perhaps I could then make use of the speed potential of the i7 CPU without having a lot a noise. I don't like the changed lettering style on the keyboard with the primary and shift characters side-by-side instead of below and above. In the case of the number keys the alternative characters are also smaller and difficult to read at arm's length. I know my way round a keyboard quite well but my fingers are used to keyboards without numpads so they need some guidance. I've been having problems with the computer not properly sleeping but suspect the underlying problem is with Windows Modern Standby which turns off the display and not much else. I don't like shutting the computer at the end of the day and hearing the fans continuing to run. A busy computer that can't vent hot air properly is never a good thing. The above comments appear to be negative as the 2021 Gram 17 sets a high standard. I must run some comparative benchmarks on the old Gram 17 to see if CPU performance has improved. The 2022 version has a faster bus serving the SSDs as demonstrated by the CrystalDiskMark results for a WD SN770 SSD which was in the old Gram 17 (left result) and is now in the new one (right result).

More willing but not completely willing as Event Viewer showed the system log was being spammed through the night by entries starting "The description for Event ID 7025 from source Netwtw10 cannot be found." I updated the Wi-Fi driver with Intel's latest which, so far, seems to have got rid of that event.

Thanks. Your comments prompted me to do some research and experiments. First I tried a registry entry to disable Modern Standby which resulted in Sleep having instant silence. However, when I woke the computer up if briefly showed my normal screen and then rebooted. So I re-enabled Modern Standby and looked for what part of it was keeping the computer awake. Disabling network connectivity didn't fix the problem so I re-searched through all the devices in Device Manager to find what could wake the computer and found two "Wake on ..." settings for the Wi-Fi adaptor which were set to enabled. I changed these to disabled and my Gram 17 is much more willing to stay asleep.

That's frustrating and a little worrying. I've always been wary of Windows sleep mode ever since Windows was released and photos showed what could happen when a sleeping computer woke up while in a bag (badly deformed plastic where it had been heated). That said, I tend to use sleep overnight for the notebooks on my desk. My Samsung NP935 where I have stuck with Windows 10 has behaved very well. It goes quiet (although it's never very noisy) when I shut the screen and is ready for action when I open it. However, it's possible that there has been the occasional failure to wake up. My current frustration is with my 2022 Gram 17 (with Windows 11) which, when put to sleep, keeps running the fan as if it isn't sleeping at all. My 2021 Gram 17 (still on Windows 10) goes quiet when I shut the display so the suspicion lies with Windows 11. I've disabled hybrid sleep and checked the power settings for any hardware which can wake the computer. I have dim recollection of the older Gram 17 having the occasional failure to wake up. These days, with so few status lights, it's difficult to tell if the computer is unresponsive or it's just the display which hasn't come on. I recall earlier this century there was a problem with some graphics hardware/software causing unreliable exit from sleep but, I would hope, such problems are well in the past.

Good point. My comment had focussed on performance. Here's some SMART data for a 2TB Sabrent Rocket I bought several years ago. The manufacturers' claimed life is measured in hundreds of Terrabytes written (TBW). That SSD has accumulated 18TBW in over 6000 hours of operation.

I think there are two possible reasons for leaving some unpartitioned free space: One is to have a supply of usable space for reallocation should the drive software find some bad blocks (I think some SSDs keep some reserve space which is never available to the user). The other reason for some free space is to facilitate garbage management. My rule of thumb is 5% subject to a minimum of 50GB (my recent SSDs are 1TB or larger). However, I think the minimum sensible free space will also depend on usage patterns. If there's a lot of changing and writing of files then there's more garbage. However, I've not had SSD problems for about 10 years as SSD capacities have increased. I did have problems with early low capacity mSATA SSDs which I had filled so they lacked free space and there were times when the computer slowed to a crawl as the system had to do a lot of tidying up in order to write a file.

We've wandered off topic here but (i) my UK Samsung 65W PSU is 56mm (excluding the prongs) x 46mm x 27mm and a Samsung European 45W PSU is 50mm (main body) / 68mm (including smaller part to fit some sockets) x 52mm x 28mm (so it's not as small as I thought). The labels on both mention PDO and PPS.

Mine is the Samsung 45W phone charger https://www.amazon.co.uk/Samsung-Official-Super-Charger-Cable-Black/dp/B09PWHYSH8 . However, I'm not sure if it's much smaller than your 65W charger (the length of my Samsung 65W PSU is 2 1/4"). I've also got this very compact Juice charger https://www.amazon.co.uk/Juice-EVERYTHING-charging-Smartphones-Technology-Black/dp/B092DZS3XR which claims to be 65W (but is maximum 45W from the USB-C port) and usefully has a USB-A port for charging other devices. I've had no problem with mine but see that some people have had failures. I carry a 25W USB-C charger in the bag for emergencies.

I didn't look on the bottom of the computer but did check the small print on the Samsung charger (which (UK version) is bigger than yours but still a lot smaller than the LG PSU. Your discovery of PPS provides a possible clue. What happens if the Samsung PSU supports PPS? Does it produce the nominal 19V wanted by the adapter but the computer actually wants a bit more than 19V to be happy while a non-PPS charger produces 20V which the computer is happy to accept although it's more than the voltage on the label? BTW, when I'm travelling I normally take a 45W charger as it's smaller than my Samsung 65W charger. The computer will give a warning when the charger is plugged in but then gets on with the job. The lower rating means that it can't charge the battery at the maximum possible rate when the computer is running. I've even used a 25W charger.

Thanks for this useful research. There's clearly some variation in the implementation of the USB PD standards. I briefly wondered if not all the chargers support 20V but I checked my Samsung 65W USB-C PSU and 20V is listed.

I recently bought a 2TB WD SN850 at a very reasonable price and it's provided no cause for concern although I'm not treating it to workstation workloads. It's a fast drive under normal usage but might slow down if hit by multi-gigabyte writes which overload the fast cache. If you have more than one SSD in a system then it's worth considering if they can be separated between data storage (reading but little writing after the initial setup) and working drives with a heavy write workload for which it's worthwhile paying a premium.

I've figured that out: Click on the 3 dots at the top right of a post and one of the options is "Share". Select that and then copy the link.

I'm glad you found the setting. It's never easy to find things in a hurry when using something unfamiliar. It's possible that the extra fan noise was triggered by Windows doing background activities such as indexing on the new setup. Such activities are set to stop the moment the Windows senses you are doing something. I don't recall ever being annoyed by fan noise on my 13" Samsung but I don't give it hard work to do (plus it has the i5 CPU). I've also been impressed by the frugal power drain but on that model it's helped by the smaller screen. It's possible that Samsung have done a better job than LG in tweaking settings to reduce power consumption when running on battery but this will also be helped by 15.6" screen which has 20% less area than the LG panel to be illuminated. Also, whereas the LG's standard LCD panel is backlit all the time, the power requirement for Samsung's AMOLED panels depends on what is display. A predominantly black screen with some white text will use less power (I think) than a predominantly white screen with black text although I don't recall exploring the difference. I don't have problems with the Gram 17's touchpad but agree that the Samsung pad is better. I also agree that Samsung seem to have used a coating on the display which takes the edge off reflections without degrading the image quality. The LG LCD panel is among the best of its type but the AMOLED panels are even better. Iconsidered the 15.6 Samsung before I bought my Gram 17 but the available UK versions are predominantly white or thereabouts ("mystic silver") which I don't like. My first Samsung notebook was the 15.4" X60 which I bought in 2006. The 2.55kg (5.5lb) weight was class-leading at the time and the 3 hour battery time was also good. How things have improved!

The Samsung Settings on my NP935XDB (app version 1.5.4700) has a battery and performance menu which offers several performance modes. The battery voltage difference is the result of different internal connection of the lithium cells which each have a voltage of around 3.75V which can be connected in series or parallel or a combination of both.

I've now had my 2022 Gram 17 for several weeks and a report is long overdue although it has yet to take over the prime position on my desk from the 2021 Gram 17. What are the key differences compared to the 2021 Gram 17: The differences from the 2021 Gram 17 The visible differences are: The anti-glare screen (the 2022 screen is the LP170-WQ1-SPF2 whereas the 2021 screen is the LP170WQ1-SPE1 which suggests that the basic panel is the same) The changed keyboard lettering with the main and shift functions being side by side rather than the conventional below and above (I find this change baffling) No fingerprint reader on power button (effectively superseded by the better webcam) Full HD webcam + infra-red sensor at top of screen which works well with Windows Hello Pre-installed Windows 11 (although the later 2021 stock also came with this pre-installed) Rubber strip along the back of the bottom instead of the two back feet (this probably works better if using in laptop mode) The less visible differences are: Intel 12th generation platform with i7-1260P CPU + 32GB RAM Faster SSD (Samsung MZVL21T0HCLR = PM9A1 which is the OEM version of the Samsung PM980 Pro) The biggest visual difference is the screen as illustrated by this photo: I think that LG has done well with the coating as there's no visible reduction in the clarity of text although photographs seem to be slightly less crisp. Overall it's a reasonable compromise with the much reduced reflections. The Battery The battery has a nominal 80Wh capacity. Mine showed 79.51Wh (99.4%) after being plugged in for many hours. The battery drain on idle is around 4.5W with a fairly dim, but usable, screen. After a few minutes I wondered why BatteryInfoView wasn’t showing the estimated battery time. I then noticed that the charge was still on 79.51Whr. This remained unchanged after running on battery for a couple of hours which intrigued me. Perhaps it was a consequence of setting the maximum charge level to 80% so I set it back to 100% and left the computer on charge overnight after which it showed the fully charged capacity to be 80Wh (which, unusually in my experience) is exactly the same as the design capacity. After this the battery discharge behaved as expected. I've yet to do any proper battery drain tests but expect it will handle a working day of light usage. There's plenty of room for a higher capacity battery and I assume that the headline weight was considered to be more important. CPU Performance My Gram 17 is fitted with the Intel i7-1260P CPU which is the only option offered with the 32GB RAM I wanted. Given the thermal and power limitations associated with the slim design the i7 CPU isn't able to reach its potential for any significant amount of time and most likely provides no performance improvement relative to the less expensive i5 CPU but is probably used to keep the marketing people and/or Intel happy. wPrime is a simple test of CPU capability and it's possible to select a different number of threads to share the workload. I tested with normal and high fan setting and with/without Turbo mode enabled. The results are interesting: The high fan setting provides negligible performance benefit in wPrime while disabling Turbo results in about 5% performance reduction which illustrates how much the CPU speed is capped by the power limits when running four or more threads. Cinebench is another software package which tests the CPU and tests both single core and multi-core performance. Cinebench 23 does multiple runs which provides a good test of thermal limitations. The results for this test show that the high fan setting enables a noticeable performance improvement but Turbo mode provides no benefit. That's all for now. More in due course. Any questions or requests?

Well spotted! The fingerprint reader in the power button of the 2021 version isn't obvious and the 2022 version looks the same so, without reading the specs, it's easy to assume no change. I've just checked my 2022 Gram 17 and Windows confirms that the FPR isn't available. I think the philosophy is that the face recognition with the FHD camera is better so no need to spend money on the FPR as well. I would note that I've been doing a lot of manual work for the past two weeks and the wear on my fingers has upset the normally reliable FPR on my phone. Perhaps the camera approach is better.

Techradar review of the 2022 Gram 16.

Yes, they are siblings with much in common. My 13.3 Samsung has the i5 CPU and only 8GB RAM but that's enough for the use it gets as the secondary machine although, as noted above, I did upgrade the storage. I think the AMOLED display is excellent. I did consider the 15.6 Samsung when I was shopping early this year but the UK stock of this model has a white/silver keyboard and surround (clearly shown here) which I think impairs usability because of glare off the keyboard and reduced visibility of backlit keys. The Mystic Blue colour is good. Notebookcheck have a thorough review of the 15.6" Samsung. The supplied SSD is an M.2 2240 but there's a second slot which takes a 2280SSD. I've not noticed rigidity problems with my little Samsung (nor with the 17" LG). Also, I think that modern hardware is much more tolerant of some flexing. Very small mainboards with ribbon cables connecting the peripherals are much more tolerant of bending than products of an earlier era when the mainboard could be as wide as the computer and any bending could upset connections or break soldered joints. I would point out that Samsung isn't yet in the world of 16:10 display panels. My little Samsung has a slot for a SIM card, which can be useful when travelling (but I tend to use my phone as a hotspot which gives the option of putting the phone by a window in order to get a better phone signal). The 2022 Samsung is called the Galaxy Book Pro 2 and has the latest Intel hardware but still has a 16:9 display.

So far I've not had any serious disagreements with Windows 11. In my previous brief encounter (on a notebook with an FHD panel) I didn't like being unable to put the task bar up the left side of the display but since I've been running out of space for all the icons I want on the task bar plus whatever is open I'm happy to see if the position along the bottom is better although it eats into the vertical screen space. I see that the English version of the Notebookcheck 2022 Gram 17 review is now available. My Gram 17 has a black keyboard surround unlike the version reviewed (I'm happy with the black). I will shortly start a new thread for 2022 Gram 17 impressions as a better home for my thoughts and observations.

I now have that cosmetically damaged 2022 Gram 17 on my desk. I've yet to see the scratches and it looks to be a normal "open box" return. I wonder if whoever originally bought it assumed that the blotchy blue display while Windows was setting itself up meant the display was defective and put the computer back in the box. It had me worried! Once Windows setup had finished messing around the display was fine and I reckon that I stumbled on a good deal as it is the 32GB RAM version that I wanted. I had half-expected that the description was wrong and Amazon would deliver a lower spec version. I'm current exploring and testing my new purchase and will start a new thread with my observations.