Precision 7560 & Precision 7760 owner's thread

[Rinconmike]

I updated the two 7560 and one 7760 to 1.31.0 on 7/5/24 and things seem ok so far.

[LoveKush]

Hi friends, I just ordered a used Precision 7560 with i7-11850H, A2000. Was a good deal so couldn't resist.
Though reading some reviews of overheating and such, I am second guessing my decision.

What do you guys feel about these concerns:
1. Is undervolting possible, I would be using it in hot humid areas and want to optimize the temps even if that means a small decrease in performance.
2. My laptop has the base 250 nits 45% ntsc display, has someone ever tried to replace the display with something better, I can get the compatible 500 nits display in future, but is it possible to switch to even better one.
3. Has anyone tried if the 10TB SSD limit really a hard stop or just something dell's laziness in validating capacity over it, similar to ram sometimes.
4. It has a few months of warranty left, should I test it in a specific way to make sure all components are working correctly before the warranty expires.




 

[dcx07]

Anyone still have the BIOS v1.24 or 1.25? I'm currently trying to downgrade the bios and now I am stucked on v1.26 because I cannot downgrade to v1.23 or earlier.

[nforce4max]

On 8/1/2024 at 4:39 PM, LoveKush said:

Hi friends, I just ordered a used Precision 7560 with i7-11850H, A2000. Was a good deal so couldn't resist.
Though reading some reviews of overheating and such, I am second guessing my decision.

What do you guys feel about these concerns:
1. Is undervolting possible, I would be using it in hot humid areas and want to optimize the temps even if that means a small decrease in performance.
2. My laptop has the base 250 nits 45% ntsc display, has someone ever tried to replace the display with something better, I can get the compatible 500 nits display in future, but is it possible to switch to even better one.
3. Has anyone tried if the 10TB SSD limit really a hard stop or just something dell's laziness in validating capacity over it, similar to ram sometimes.
4. It has a few months of warranty left, should I test it in a specific way to make sure all components are working correctly before the warranty expires.

 

I really doubt there is a real capacity limit after all this isn't the 90s or early 2000s anymore where such limits were real. The only real limit is the number of drives and one's pocket book as 8tb are horrendously expensive yet 4tb drives can be had for little as $150 a pop time to time.
 

[Aaron44126]

5 hours ago, dcx07 said:

Anyone still have the BIOS v1.24 or 1.25? I'm currently trying to downgrade the bios and now I am stucked on v1.26 because I cannot downgrade to v1.23 or earlier.

 

I have 22 BIOS versions archived, including 1.23 and 1.26, but nothing in between those two 😕

[razibus]

In the event viewer, I am getting error 7043 from Service Control Manager:

Quote

The Dell Client Management Service service did not shut down properly after receiving a preshutdown control.

Did anybody have the same issue? Were you able to fix it?

[natman]

On 3/30/2024 at 5:02 PM, natman said:

Anyone has issues with WD19TB dock? Was using for the last two years without any trouble. Suddenly from last month it stopped working. Initially thought it's dock issue, but later find out dock is working fine with XPS 13. I installed windows 11 in a separate ssd and still dock was not working. 

 

Dell support did remote diagnosis for almost a month and then decided to replace motherboard.  After replacement also it's not working. 

 

Is this something to do with TB4 port no longer supporting TB3 dock?  Xps 13 is almost 4 years old and having TB3 port, so it works fine. But Precision 7560 is TB4 port and stopped supporting? 

 

BTW if I disable thunderbolt option in BIOS, then same dock working fine in precision 7560, but during boot gives a warning something related like connect to thunderbolt port for better speed and performance. 

 

Another problem without thunderbolt option enabled, everytime I've to reconnect the dock after starting the laptop. 

 

 

DELL concluded the dock is faulty even though its working perfectly with XPS laptop. Since WD19TB is out of warranty, i had to purchase new WD22TB dock.  And this new dock was working fine for almost month with Precision 7560 and suddenly from last week stopped working.  Again this dock working perfectly fine in XPS laptop and works in Precision 7560 if thunderbolt is disabled in BIOS.  Basically its same issue as described in the quoted post.  Earlier i thought may be there is some unknown incompatibility between TB3 Dock and 7560's TB4 port.  But now even TB4 dock ended up in same fate 😞

 

Unfortunately DELL in my part of the world is clueless and taking their own sweet time to respond, this is even after having ProSupport Plus 😞 

[whyshchuck]

I own 7560 for 3 nearly years and slowly strat to think about replacement.

I always loved precisions with their capacity and potential to customize but i'm a bit worried.

Since I've got my 7560 I experienced on site repairs for 6 times (six!):

I have mostly whole computer replaced:

- motherboards - once;

- palmrest - twice;

- wifi - twice;

- camera - once

- battery - once

- fans+heatsink - twice

And of course - i'm happy that all of that repairs were possible on site, without sending compter anywhere.

But I'm not sure whether it's an experience with computer I want to have in future.

What do you think?  How do your dells perform?

[alittleteapot]

On 12/28/2024 at 5:57 AM, whyshchuck said:

But I'm not sure whether it's an experience with computer I want to have in future.

What do you think?  How do your dells perform?

I've had my Precision 7760 since it came out.  I've had less on-site repairs than you, but my Dell ProSupport has never failed me - it's as usable now as it was when I got it.  Now that my 5-year support plan is running out, I may request the bottom cover to be replaced the "feet" pads are starting to fall off.  My battery is way overdue for a replacement, but it's never gotten more than a small handful of hours of use away from a plug so that's not a pressing matter for me.

 

As always - what you migrate to from here really depends on your requirements.  The later models of Dell Precisions really suffered from Intel's product quality shenanigans, and all paths away from the Dell Precision line (or Ultra  Premium Pro Max Plus as they call it nowadays...) of products are studies in compromise.

 

HP Fury - Max Performance, Max Hardware, at super high prices and with inferior tech support.  I believe their overall product design is slightly better than Dell Precision.

 

Framework - Lower Performance & Price, but the ability to replace parts at will means you don't even need the tech support as much.

 

Apple MacBook Pro - Many say these have the best overall engineering, and I know of people running the same laptop for over a decade without issues.  I think they're the best for "everyday" usage so long as you don't need anything Intel-specific.  Very highly priced, but very high value too if you use for a long time.  Not so great on the compatibility, though.

 

I fell like it's the Wild West right now - I feel lucky that this 7760 is still holding up very well.

[ceasar2k6]

On 12/28/2024 at 8:57 AM, whyshchuck said:

I own 7560 for 3 nearly years and slowly strat to think about replacement.

I always loved precisions with their capacity and potential to customize but i'm a bit worried.

Since I've got my 7560 I experienced on site repairs for 6 times (six!):

I have mostly whole computer replaced:

- motherboards - once;

- palmrest - twice;

- wifi - twice;

- camera - once

- battery - once

- fans+heatsink - twice

And of course - i'm happy that all of that repairs were possible on site, without sending compter anywhere.

But I'm not sure whether it's an experience with computer I want to have in future.

What do you think?  How do your dells perform?

 can you elaborate what the replacement with palm wrest entail>?

 

i lost tubber thing at the bottom, my keyboard been replaced 3 or 4 times now... and roight side and left side, are like cheap headphones, peeling offff.. i didnt know those things were replaceable..

 

 

[whyshchuck]

6 hours ago, ceasar2k6 said:

 can you elaborate what the replacement with palm wrest entail>?

Problems with bluetooth - faulty wifi antenna in palmrest caused them.

[ceasar2k6]

8 hours ago, whyshchuck said:

Problems with bluetooth - faulty wifi antenna in palmrest caused them.

understood. i was hoping it means they replaced the actual case, cause mine is peeling badly. first precision that peeled in 10+ years

[AndrewBrian]

Hello all, hoping I can get some advice. I have a Precision 7760 i9 that originally came with a t1200. I purchased a RTX 3080m 16gb off of ebay, along with the heatsink that should go with the RTX card. I have put the card into the the laptop, along with the new heatsink, yet when I go into BIOS the dGPU Video controller shows blank, and the RTX card is not detected within Windows.

 

When I run a diagnostic I get an error message: "Sensor: The (Video) reading (0c) is lower than expected." I am assuming that this means that the sensor for the GPU is not registering.

 

BIOS is on the most current version. And this is a fresh image of Windows 11 24h2.

 

Am I missing a step with swapping out the GPU? To be safe I am ordering a replacement DGFF power cable off of ebay.

 

I am contacting Dell since there is an issue with one of the USB ports on this laptop, and they will be replacing the motherboard, however they will not touch the GPU. I am also concerned that if I mail the laptop in for repair, they'll keep the GPU and heatsink since they are not the original ones. They will be sending me a tech to service the laptop.