Precision 7560 & Precision 7760 owner's thread

[Aaron44126]

BIOS update 1.15.2.

- Fixed the issue where the system can wake up after the force or abnormal shutdown using Wake on LAN when the Wake on LAN is disabled.
- Fixed the issue where the admin password window is displayed when you run the Pre-Boot System Assessment (ePSA) in the BIOS setup.
- Fixed the issue where the system stops responding at the Dell logo while booting.

 

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=7FY0G

[OneSunOne]

I have a query regarding swapping parts between a dell 7760 and 7560. Would I be bale to swap the graphics cards and CPU of the two machines? The 7560 has better specs although it runs hotter, i would like to see if I can get better thermal performance from the higher spec parts in the 17 inch machine. I also prefer using the larger machine.

 

The specs are as follows:

 

7760:

CPU: i7 11850H

GPU: RTX A3000

 

7560:

CPU: W-11955M

GPU: RTX A5000

 

 

[Aaron44126]

1 hour ago, OneSunOne said:

Would I be bale to swap the graphics cards and CPU of the two machines?

 

No.  The CPU is soldered to the motherboard.  The GPUs are separate, but not physically cross-compatible between the 15" and 17" systems.

[OneSunOne]

5 minutes ago, Aaron44126 said:

 

No.  The CPU is soldered to the motherboard.  The GPUs are separate, but not physically cross-compatible between the 15" and 17" systems.

 

Thanks for the advice.

[Rinconmike]

I just noticed that Windows update updated my 7760 to Bios 1.15.2 on 10/4/22!

 

Just an FYI.

 

 

[Aaron44126]

BIOS update 1.16.0.

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=Y2V4K

 

- Firmware updates to address security vulnerabilities including (Common Vulnerabilities and Exposures - CVE) such as CVE-2022-34400, CVE-2022-21198, CVE-2022-26845, CVE-2022-29893, CVE-2022-27497, CVE-2022-33159, CVE-2022-26047, CVE-2021-23223, CVE-2021-37409, CVE-2021-44545, CVE-2022-21212, CVE-2022-21197, CVE-2022-21160, CVE-2022-21139, CVE-2022-21172, CVE-2022-21240, and CVE-2022-32482.

 

I just installed 1.15.2 a couple of days ago...

[Rinconmike]

1.15.2 was installed by Windows Update.  I have since disabled "Enable Capsule Firmware Updates" in the bios.  It is under the "Update Recovery" Section.

 

Anyone think having this disabled will affect updating the bios by running the downloaded exe file?

[Aaron44126]

23 minutes ago, Rinconmike said:

Anyone think having this disabled will affect updating the bios by running the downloaded exe file?

 

No.  I've had it disabled since I got the system.

[Light]

I also disable the option by default when I get a new dell laptop, and apply the bios updates manually with no issue. I prefer to install the bios updates when I don't have pressing work, just in case something goes wrong, and not during storms or when power is fluctuating, etc. 

[Aaron44126]

On 8/15/2022 at 4:15 AM, Ionising_Radiation said:

I ought to have been clearer: it constantly thermal-throttles under 3D workloads. I've tried a variety of games (Anno 1800, Witcher 3, Halo Infinite), and when the GPU stays at ~83°C for some time, it then immediately throttles to ~540 Hz, and slowly climbs back up.

 

I got to thinking.  Did you notice what the NVIDIA GPU's power state was when it was doing this thermal throttle?  Did it bump to P0 down to something lower like P3?  I wonder if forcing it to stay in P0 with NVIDIA Inspector would change the behavior...

[Ionising_Radiation]

2 hours ago, Aaron44126 said:

Did you notice what the NVIDIA GPU's power state was when it was doing this thermal throttle?

Hmm, not really. How can I monitor this P-state? I still have the 7760 VBIOS, so I can try that again. 

[Aaron44126]

58 minutes ago, Ionising_Radiation said:

Hmm, not really. How can I monitor this P-state? I still have the 7760 VBIOS, so I can try that again. 

 

NVIDIA Inspector shows it on the main window.  P0 is "best performance", P8 is the low-performance "idle" state, and there are some in between states.  NVIDIA Inspector also has command-line flags and you can force the P-state to a certain value using those.

 

We've taken notice in the 7X70 thread that Dell blocks P0 if you have the system set to the "quiet" or "cool" thermal mode so you take a big GPU performance hit in those modes.  Got me thinking about if something is causing the GPU here to drop to a lower mode or if it actually staying in P0 but at a reduced clock speed.

[Aaron44126]

Just noticed that NVIDIA Dynamic Boost 2.0 is showing disabled in BIOS 1.15.2.  I remember taking note that it was enabled with BIOS 1.8.x.  Is anyone else seeing this?

[Victor]

5 hours ago, Aaron44126 said:

Just noticed that NVIDIA Dynamic Boost 2.0 is showing disabled in BIOS 1.15.2.  I remember taking note that it was enabled with BIOS 1.8.x.  Is anyone else seeing this?

 

Yes, I noticed too, and the "NVIDIA Platform Controller and Framework" software device in Device Manager will get a Code 31 error (says "not working properly") after a reinstallation of NVIDIA driver. Don't know if the latest 1.16.0 has fixed it.

 

[serpro69]

Has anyone ever bought used Precisions?

I'm looking at buying 7560 from someone. They claim it's in good condition, but of course I'd like to check that it's in fact the case.

Any good checklist of things to do when buying a used machine in general and precision in particular?

Thanks.

[Aaron44126]

51 minutes ago, serpro69 said:

Has anyone ever bought used Precisions?

I'm looking at buying 7560 from someone. They claim it's in good condition, but of course I'd like to check that it's in fact the case.

Any good checklist of things to do when buying a used machine in general and precision in particular?

Thanks.

 

All Precision 7560 systems should still be under warranty for another 18+ months at least.  I think there is some warranty transfer thing you have to do to change ownership?  I haven't ever actually done it myself.  I'd say, check up on that and make sure that the seller is willing to go through with it.  (Then, if the machine arrives with issues, you can just make a warranty claim through Dell.)

[heikkuri]

On 10/26/2022 at 8:44 AM, Victor said:

 

Yes, I noticed too, and the "NVIDIA Platform Controller and Framework" software device in Device Manager will get a Code 31 error (says "not working properly") after a reinstallation of NVIDIA driver. Don't know if the latest 1.16.0 has fixed it.

 

 

I have today 1.16.0. Device was really OK before with older BIOS version like you can when see reading previous messages about the same case.

 

Device was hidden when I started to check. I have not even noticed it's broken again. Thanks @Aaron44126.

I Uninstalled Nvidia driver with DDU and reinstalled latest same driver back:

517.40-quadro-rtx-desktop-notebook-win10-win11-64bit-international-dch-whql

Now it's visible in Device Manager.

 

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Driver Date 23 May 2022

Driver Version is 31.0.15.1623

 

Dell BIOS updates are quality work. Waiting 1.17.0 some day with new features.

[OneSunOne]

Hi, I have another upgrade question.

 

If I have two 7760 machines with the following specs:

 

Machine 1: i7 processor, 1080p screen

Machine 2: i5 processor, 4k screen.

 

Can I interchange the processors and/or screens in order to end up with an i7 machine with 4k processor and i5 machine with 1080p screen?

 

 

[Aaron44126]

10 minutes ago, OneSunOne said:

Can I interchange the processors and/or screens in order to end up with an i7 machine with 4k processor and i5 machine with 1080p screen?

 

Yes.  I don't think that Dell uses the same display cable between 1080p and 4K, so the easiest way is probably to swap the display assemblies (the entire top part of the laptop containing the display, display cable, webcam, etc.).

 

See:

https://www.dell.com/support/manuals/en-us/precision-17-7760-laptop/precision_7760_sm/removing-the-display-assembly?guid=guid-ac654c1c-830a-46f7-9a27-1f1a4fbb6cbb&lang=en-us

 

The directions request that you remove a large number of components including the system board.  I don't think that this should be necessary, if you can just get to the hinge screws (pictured in the link) and pull the antenna cable out.  (There might not even be an antenna cable if you don't have WWAN?)  I watched a tech do it on my Precision 7770 and he just had to remove the bottom panel and the heatsink.  He was done in 15 minutes.

 

If you do have to remove the system board, then just swapping the system boards between the two systems would be faster.  (You cannot replace the CPU by itself, it is soldered onto the system board.)

[serpro69]

20 hours ago, Aaron44126 said:

All Precision 7560 systems should still be under warranty for another 18+ months at least.

 

You mean that even if the original warranty has ended, it's possible to renew it for another 18 months for additional cost?

 

The seller is saying that the original warranty is gone now.

[Aaron44126]

Just now, serpro69 said:

You mean that even if the original warranty has ended, it's possible to renew it for another 18 months for additional cost?

 

The seller is saying that the original warranty is gone now.

 

No.  The minimum warranty for these systems at purchase was 3 years.  I don't know how the warranty could have run out, unless there is some sidechannel way to buy them with a lower warranty level?

[Rinconmike]

maybe a refurb unit?

[serpro69]

1 minute ago, Aaron44126 said:

No.  The minimum warranty for these systems at purchase was 3 years.  I don't know how the warranty could have run out, unless there is some sidechannel way to buy them with a lower warranty level?

 

AFAIK they sell them with a minimum warranty of 1 year here where I live. My current work laptop that I got 3+ years ago had only 1 year of warranty initially.

[Aaron44126]

3 minutes ago, Rinconmike said:

maybe a refurb unit?

 

Even the Dell Outlet systems come with 3 years onsite...

 

2 minutes ago, serpro69 said:

AFAIK they sell them with a minimum warranty of 1 year here where I live. My current work laptop that I got 3+ years ago had only 1 year of warranty initially.

 

My claim is specific to the Precision 7000 line which is 3-year minimum.  Precision 5000 and XPS, Latitude, etc. are offered with 1-year.  (That's the case in the U.S., anyway, I guess it might not be the same everywhere.)

[serpro69]

Thanks, that makes sense, mine is 5000.

Tried to get a service tag from him, but he's kind of reluctant to give it. I guess I'll have to check the warranty when I go to see the laptop. It does sound weird that he says it's ended.