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Clevo P775TM1-G SSD not seen anymore :(


cylix

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Hi guys, just returned from holiday and got bad suprise. Booted in Windows and one Sata SSD Drive was not seen anymore the Crucial, just like that. Went in the Bios and was aswell not present anymore. I switched the Drives, took the Crucial out, and put the WD in that slot and the Crucial in the WD slot... Rebooted and now bad suprise again. I see the Crucial but the WD is gone 😪 . Shotdown, reset CMOS but nothing happend..one drive is not there.

SO the question is..wth happend? Is the SSD slot dead. just like that out of thin air? or can i repair it somehow.  The right slot is the one.

 

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Ok so laptop worked but xmp profiles was not working anymore and i tried to reset cmos  but xmp didnt work anymore...took the battery out and leave it and after some time came the low cmos battery screen, ok enter, ec firmwire ok enter and booted in windows but again ram was working only at 1119 mhz so i restarted to go into bios but that was it..now the laptop doesnt start anymore..

just the fans goes 100 % screen is black and after some time it tuns off.. took out all ram but left 1 stick only, left only 1 ssd inside and took the cmos battery at least 3 times out still the same problem... black screen with fans at 100% and orange led blinking and after a while it just shuts down😒

 

What to do? Dont understand why the reset bios is not working anymore..

 

LE: i observed that the CPU heatsink is cold . gpu heatsink is warm and getting warmer. Sign that the CPU is dead?

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Asus Zephyrus G15 (Ryzen 9 6900HS + RTX3080)

 

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Remove all unnecessary equipment, leave only one bar of RAM, processor and video card, try to start the laptop. Write down what happens.

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  • Сlevo p870tm1-g 17.3 Fhd 300Hz i9-10980hk ES rtx3060. / Clevo x170smg 17.3 300Hz i9-10850k rtx2070super 32g ddr4 3200Mhz Gskill. / Clevo x170kmg 17.3 2k 165Hz i5-11600k rtx3080 32g ddr4 3200Mhz Hyper-X.
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If the situation does not change, then remove the video card and try starting without it.

  • Сlevo p870tm1-g 17.3 Fhd 300Hz i9-10980hk ES rtx3060. / Clevo x170smg 17.3 300Hz i9-10850k rtx2070super 32g ddr4 3200Mhz Gskill. / Clevo x170kmg 17.3 2k 165Hz i5-11600k rtx3080 32g ddr4 3200Mhz Hyper-X.
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4 hours ago, ViktorV said:

Remove all unnecessary equipment, leave only one bar of RAM, processor and video card, try to start the laptop. Write down what happens.

Did this after i left the battery out  for the whole night. Sadly still the same. Did a video.

Is the bios bricked? It only happend aftwr i tried to get xmp profile working again.

Normally when i reste the cmos u can hear how the fans goes 100% qt the beginning and afterwards bios starts. Now this process does not happend anymore after cmos reset.

 

Anyway i can try to write the bios again in this state? Function + B procedure work? 

 

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Asus Zephyrus G15 (Ryzen 9 6900HS + RTX3080)

 

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18 minutes ago, cylix said:

Did this after i left the battery out  for the whole night. Sadly still the same. Did a video.

Is the bios bricked? It only happend aftwr i tried to get xmp profile working again.

Normally when i reste the cmos u can hear how the fans goes 100% qt the beginning and afterwards bios starts. Now this process does not happend anymore after cmos reset.

 

Anyway i can try to write the bios again in this state? Function + B procedure work? 

 

Have you tried running without a graphics card?

  • Сlevo p870tm1-g 17.3 Fhd 300Hz i9-10980hk ES rtx3060. / Clevo x170smg 17.3 300Hz i9-10850k rtx2070super 32g ddr4 3200Mhz Gskill. / Clevo x170kmg 17.3 2k 165Hz i5-11600k rtx3080 32g ddr4 3200Mhz Hyper-X.
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Judging by the behavior, it's not the BIOS, it's more like a video card or processor malfunction. Also, this behavior can cause a malfunction in the cooling system fan.

  • Сlevo p870tm1-g 17.3 Fhd 300Hz i9-10980hk ES rtx3060. / Clevo x170smg 17.3 300Hz i9-10850k rtx2070super 32g ddr4 3200Mhz Gskill. / Clevo x170kmg 17.3 2k 165Hz i5-11600k rtx3080 32g ddr4 3200Mhz Hyper-X.
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9 hours ago, cylix said:

i observed that the CPU heatsink is cold . gpu heatsink is warm and getting warmer. Sign that the CPU is dead?

Initialization does not pass, one of the components is faulty. It does not reach the supply of power to the processor.

  • Сlevo p870tm1-g 17.3 Fhd 300Hz i9-10980hk ES rtx3060. / Clevo x170smg 17.3 300Hz i9-10850k rtx2070super 32g ddr4 3200Mhz Gskill. / Clevo x170kmg 17.3 2k 165Hz i5-11600k rtx3080 32g ddr4 3200Mhz Hyper-X.
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8 minutes ago, ViktorV said:

Judging by the behavior, it's not the BIOS, it's more like a video card or processor malfunction. Also, this behavior can cause a malfunction in the cooling system fan.

If you follow the logic, then the fans can be excluded, since if the fans fail, the image appears and the system boots, but then everything happens in the same way, the fans are 100% and shutdown.

  • Сlevo p870tm1-g 17.3 Fhd 300Hz i9-10980hk ES rtx3060. / Clevo x170smg 17.3 300Hz i9-10850k rtx2070super 32g ddr4 3200Mhz Gskill. / Clevo x170kmg 17.3 2k 165Hz i5-11600k rtx3080 32g ddr4 3200Mhz Hyper-X.
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Thanks. Next step ill take the gpu out and see what happens. Possible Mainboard problem? Because that id not seeing an Sata Ssd port anymore?

 

So you think reflashin the bios will not hellp?

 


 a i3 9100 will work inside right? Thinking to buy one quick for testing purposes

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Asus Zephyrus G15 (Ryzen 9 6900HS + RTX3080)

 

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2 hours ago, ViktorV said:

Have you tried running without a graphics card?

Yes here is the video. Still doing the same stuff. No changes. So what do you think. Mainboard failure or cpu failure. Bios bricked?

 

IMG_20221008_125952.jpg

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Do i have a bent pin on the motherboard???

 

IMG_20221008_125517.jpg

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Asus Zephyrus G15 (Ryzen 9 6900HS + RTX3080)

 

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36 minutes ago, cylix said:

Do i have a bent pin on the motherboard???

 

IMG_20221008_125517.jpg

VSS?

  • Сlevo p870tm1-g 17.3 Fhd 300Hz i9-10980hk ES rtx3060. / Clevo x170smg 17.3 300Hz i9-10850k rtx2070super 32g ddr4 3200Mhz Gskill. / Clevo x170kmg 17.3 2k 165Hz i5-11600k rtx3080 32g ddr4 3200Mhz Hyper-X.
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It's hard to say for sure, but I'm leaning something with the video card. Can you make a better photo of the problematic part of the socket?

  • Сlevo p870tm1-g 17.3 Fhd 300Hz i9-10980hk ES rtx3060. / Clevo x170smg 17.3 300Hz i9-10850k rtx2070super 32g ddr4 3200Mhz Gskill. / Clevo x170kmg 17.3 2k 165Hz i5-11600k rtx3080 32g ddr4 3200Mhz Hyper-X.
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12 minutes ago, ViktorV said:

It's hard to say for sure, but I'm leaning something with the video card. Can you make a better photo of the problematic part of the socket?

Sure. But i think this pin was already so before when i put the 9900k inside so over 1 year already.

 

I dont know if the gpu is the problem: the only think that i did was change the timing of the rams because xmp was not working anymore.. But with the changes i didnt boot anymore so i reset the cmos battery and afterwards it did boot into windows but ram was only at 1119 mhz like. And after onr more windows reset it didn't boot anymore and the behavior was like it is know...

Can i trx and rewrite the bios from usb stick somehow?  Or i need a programmer? IMG_20221008_142742.thumb.jpg.e15d40f2ec03b88f3a55421b9ae6f6bc.jpg

IMG_20221008_142651.jpg

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IMG_20221008_142503.jpg

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You have another burnt socket leg, as far as I understand it is designated as DDI2 (Digital Display Interface), something related to the display

 

 

Снимок экрана (101).jpg

IMG_20221008_142742.jpg.c1f33ec5d5b648cc2ae8738aa3798972 (3).jpg

  • Сlevo p870tm1-g 17.3 Fhd 300Hz i9-10980hk ES rtx3060. / Clevo x170smg 17.3 300Hz i9-10850k rtx2070super 32g ddr4 3200Mhz Gskill. / Clevo x170kmg 17.3 2k 165Hz i5-11600k rtx3080 32g ddr4 3200Mhz Hyper-X.
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Carefully remove traces of thermal paste, because of it the processor may not fit properly.

IMG_20221008_142503.jpg.200f7f702d0a76d6806fa11d15196350 (2).jpg

  • Сlevo p870tm1-g 17.3 Fhd 300Hz i9-10980hk ES rtx3060. / Clevo x170smg 17.3 300Hz i9-10850k rtx2070super 32g ddr4 3200Mhz Gskill. / Clevo x170kmg 17.3 2k 165Hz i5-11600k rtx3080 32g ddr4 3200Mhz Hyper-X.
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53 minutes ago, ViktorV said:

You have another burnt socket leg, as far as I understand it is designated as DDI2 (Digital Display Interface), something related to the display

 

 

Снимок экрана (101).jpg

IMG_20221008_142742.jpg.c1f33ec5d5b648cc2ae8738aa3798972 (3).jpg

You think thats burnt?  Or maybe looks like that because of light. Did another Photo. Cleaned the socket know.  Ill put back the cpu and gpu and take all ssd out.  Leave just one ram stick inside and take the cmos battery out and ill give it another try...

Still waiting for an answer from a seller so i can pick up a i3 9100 cpu to try it out.

IMG_20221008_161450.jpg

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Asus Zephyrus G15 (Ryzen 9 6900HS + RTX3080)

 

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Another thing: first time when i took the cmos battery out and it booted i got a message at the start that the Cmos battery is low on power.  Is that s standard message or maybe is indeed ghe battery power low and needs to be changed

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I think you have the same problem like me in the past in another thread. Mainboard is dead. You can try an I3-8100 to keep the costs low.

I have a P775TM1-G to sell if you are interested in. Location is Germany 😉

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47 minutes ago, razor0601 said:

I think you have the same problem like me in the past in another thread. Mainboard is dead. You can try an I3-8100 to keep the costs low.

I have a P775TM1-G to sell if you are interested in. Location is Germany 😉

Its possible yes😑, i saw your thread aswell. I will try an i3 8100, need to pick it up tommorow. If thats the case ill need only the mainboard 🙂 . Do you sell a functioning 775tm? I am also in Germany 😃. Grüß

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Asus Zephyrus G15 (Ryzen 9 6900HS + RTX3080)

 

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2 hours ago, cylix said:

You think thats burnt?  Or maybe looks like that because of light. Did another Photo. Cleaned the socket know.  Ill put back the cpu and gpu and take all ssd out.  Leave just one ram stick inside and take the cmos battery out and ill give it another try...

Still waiting for an answer from a seller so i can pick up a i3 9100 cpu to try it out.

IMG_20221008_161450.jpg

In this area, the legs are still covered with thermal paste, there may be poor contact with the processor nickels. Also check the contact pad of the processor, it may also be contaminated with thermal paste.

IMG_20221009_040758.jpg

  • Сlevo p870tm1-g 17.3 Fhd 300Hz i9-10980hk ES rtx3060. / Clevo x170smg 17.3 300Hz i9-10850k rtx2070super 32g ddr4 3200Mhz Gskill. / Clevo x170kmg 17.3 2k 165Hz i5-11600k rtx3080 32g ddr4 3200Mhz Hyper-X.
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